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Check disk problems and 'blue screen of death' - since re-formatting and new RAM



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Old 24th Mar 2008, 13:26
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Hi,
Well since re-formatting our custom built desktop we've been getting check disk errors at start up which go away after a couple of hours and then just now i, apparently, have just seen the 'blue screen of death' - i'd never had it before - saying windows had to be stopped so i restarted and inserted the windows disk and booted from there but nothing came up it just loaded windows up.


 
Old 24th Mar 2008, 13:41
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Seems to be pointing in two different directions - chkdsk would seem to indicate HDD failure, and the BSOD would seem to indicate your RAM's faulty.

What I'd do now is run memtest, and backup any important files to an external medium just in case. Memtest will tell you if the problem is your RAM or not - if it's not, your hard drive is dying.
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Old 24th Mar 2008, 13:45
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i installed new ram a few months ago..and i got blue screen of death..i wos soo sure it wosent ram as it wos brand new..terns out it wos..it dos happen :)
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Old 24th Mar 2008, 13:50
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what OS you got and how much ram?

too much ram has caused me BSOD
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Old 24th Mar 2008, 18:50
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pete21, no disrespect but could you try and type in english please I'm positive short text isn't allowed here.
Also Samantha , do you still have your old ram installed in your computer? if so is the new ram the same make as the old ram? if you have your old ram take out your new ones and see if there's still a problem if so then you could back up your files and re install your os. one last thing go to start right click my computer and click properties to check if your computer has recognized your ram i once installed 2gb on a friends comp and it said it still have 512mb ram until i switched them around weird but possible.
 
Old 25th Mar 2008, 12:31
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Nope, no old RAM installed and new RAM is different make to old.
Computer did recognise new RAM and after typing this post last night my computer died again and we reformatted (again).
Have Windows XP and 2x1GB RAM.
Will try memtest.
 
Old 25th Mar 2008, 12:48
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Any error numbers would be helpful also.
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Old 25th Mar 2008, 13:36
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Try removing the new Ram and putting the old Ram back in.
If this solves the issue, it's probable that the new Ram is incompatible with your motherboard.
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Old 28th Mar 2008, 05:43
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Ok, computer is still not working.
Took out the new RAM and replaced it with the old and at first it worked but then started freezing up again and now won't start up again.
Before we re-formatted, the other day, we got messages such as (i wrote them all down but forgot to bring the paper!) hal.dll missing, system missing from system32, an .exe file missing and a couple of others (this was when it came up as 'do you want to start windows in safe mode, normally, etc - but at this screen our usual keyboard doesnt work to select or enter an option however plugging the old keyboard allows me to).
Now when i try to start up the computer it just comes on to 'read disk error, press ctrl, alt + del to restart' (and it only restarts with the old keyboard..and comes back to the same screen).
Aswell i've had it freezing up on the Welcome Screen and it just going upto the Windows screen and loading forever.

Help needed ASAP, as i'm only at this computer for an hour and obviously i can't get on at home (used to have a back up system but that broke).
Thanks
 
Old 28th Mar 2008, 05:55
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As you have already reformatted the Hard Drive and reinstalled XP, it's beginning to sound like the problem may be a faulty Hard Drive.
 
Old 28th Mar 2008, 08:07
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[Stayed back to check this]
So the only solution would be to get a new hard drive??


I'll try and get someone to check back on answers to this
 
Old 28th Mar 2008, 10:29
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i agree with phill on the hd
 
Old 28th Mar 2008, 12:32
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Computer is working at the moment.
Ran check disk and it all went through fine?
 
Old 28th Mar 2008, 14:46
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Also, forgot to say this before. Before re-formatting we tried to repair with windows disk, tried chkdsk - didnt do anything and also fixboot which did nothing too.
 
Old 28th Mar 2008, 15:48
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If it's working after a successful chkdsk run, then see how it goes.
The point to bear in mind is .... chkdsk will hide bad sectors on the HDD, but it wont get rid of them and if the drive is going bad, more will appear and cause future problems. If this happens, you will certainly need to consider a new drive.
In the meantime, I would back up any important files regularly.

Now you have the PC running, you could also try going to the drive manufacturers website and download their diagnostic utility to check out the drive.

Are you running with the new Ram now ?
 
Old 29th Mar 2008, 01:22
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Old RAM in atm, daren't put the new back in.
Did try doing the hard drive check by downloading the thing from Samsung but couldn't get it to boot from the disk.
 
Old 29th Mar 2008, 04:19
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The instructions for downloading and burning the Samsung utility are quite explicit. Did you follow the instructions to the letter ? .... did you download the 2 required files (Hutil210.exe & Hutil210.zip) ?

If not the disk you create will not be bootable. If in doubt check back here for instructions.

Also you might want to check your drive boot sequence in bios to change your 1st boot device to Floppy Drive A:
 
Old 29th Mar 2008, 05:28
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Ok, thanks. Will try again.


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