[parmo]

hi, my daughters desktop mouse and keyboard has suddenly stopped working. i would be most grateful for any help.appologies if this is the wrong place to ask...parmo

[philthomas]

A bit more info needed ..... i.e. USB or PS2 ? ...... Wired or wireless ?

[thingie2]

First things first, have you checked they are plugged it properly? It sounds simple, I know, but sometimes things like that are the problem.

[parmo]

hi sorry about the lack of info,ps 2 sounds right,its a dated pc,father xmas is bringing her a lap top,but for now the desktop will do if i can sort this problem.when my daughter stated the pc there was no response from mouse or keyboard.i have checked the obviouse things,plugged in, now am stumped,

[thingie2]

A few questions now:

Did they just stop working one time?
What happened before they stopped working?
Did you just boot up one time and they didn't work?
Have you tried the keyboard and mouse on a different computer (or visa versa)?

That's all I can think of to ask at the moment, might think of more after I've got those answer though

[parmo]

thanks for that info,going to try your ideas...next.