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  #1  
Old 3rd Apr 2008, 09:27
New Member Group
 
Hello,

I'll be as complete as possible to avoid unnecessary questions:

1. Two days ago I installed 2 gigs of ram and removed the 512 stick.

2. When I rebooted, the monitor powered on but was black and the power light kept going to yellow.

3. To verify the cable was good, I took the monitor to my neighbor's house and connected it with my cable to his computer and although he had to change a few settings, it worked.

4. When I returned I tried again on my home comuter and this time the power light stayed green but I got a "No input signal." error message.

5.I went to the HP website and completed every possible step on their troubleshooter. (Made sure it was not in suspend mode by moving mouse and pressing spacebar; disconnected the monitor and rebooted, and turned off the monitor, disconnected the monitor power for 5 seconds leaving computer on and then turning on the monitor) still received the signal error.) I could not perform the Safe Mode step because, and those guys must not be thinking, I need the blasted monitor to SEE the Safe mode options!.

6. Thinking it was my graphics card, I took the old card to Best Buy and bought a new one which HP supports (ACI).

7. After correctly seating the card, connecting the cables and making sure all power was on, I turned the monitor on. Signal message error was still there.

8. I repeated the troubleshooting steps in #5 above, with no luck.

7. I connected my monitor to my laptop and went into the monitor settings and reset them to the factory settings. Signal error still there.

8. I repeated the steps in #5 above.

9. And now I'm hoping you'll have some information that I haven't thought of. I'm stumped!

Thanks so much for any help you can offer.

Theresa
  #2  
Old 3rd Apr 2008, 09:29
Donor Group
 
ram, take out one stick and then try it, if that doesn't work try the other stick
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  #3  
Old 3rd Apr 2008, 09:31
New Member Group
 
I'll be right back!
  #4  
Old 3rd Apr 2008, 09:39
New Member Group
 
No joy. I removed the secondary stick, and tried it; I removed the primary stick and tried it and then I put the original stick back in and tried it. I'm still getting that "no input signal" error. Any other thoughts???
  #5  
Old 3rd Apr 2008, 09:40
Donor Group
 
you could try the old 512 stick and see if it works
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  #6  
Old 3rd Apr 2008, 09:41
New Member Group
 
Sorry, I that was the third thing I did "replaced the original". What gets me it that the monitor works on my laptop and my neighbor's computer with no problems. It can't be the monitor.
  #7  
Old 3rd Apr 2008, 09:44
Donor Group
 
make sure you are putting alt he sticks in (when by them selfs) in the slot closest to the cpu
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  #8  
Old 3rd Apr 2008, 09:46
New Member Group
 
That was one question I didn't anticipate. I did that; I know exactly where I took the original 512 stick from and that's where the primary replacement went. There are only two slots.

More advice?
  #9  
Old 3rd Apr 2008, 09:48
Donor Group
 
All i can suggest is to re-check all connections/seatings and to check if the monitor is plugged into the correct socket at the back as same have two with one socket set as default
sorry i cant help more m8
__________________
If builders built buildings the way programmers wrote programs, then the first woodpecker that came along would destroy civilization.

A computer once beat me at chess
But it was no match for me at kick boxing.
  #10  
Old 3rd Apr 2008, 09:50
New Member Group
 
Quote:
Originally Posted by redden137 View Post
All i can suggest is to re-check all connections/seatings and to check if the monitor is plugged into the correct socket at the back as same have two with one socket set as default
sorry i cant help more m8
I'm a very thorough person and did all of that before I began this post.
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