Cant log in to XP

deeds281 · #1 26th Jan 2008, 03:45 PM

Whats wrong with my computer based on these steps.

Ps. User is my user name.
Pps. I rebooted between all steps except 8-9 and 11-12
Ppps. "Clicked on my user name"= attempted to log on to Windows XP.

1) Clicked on my user name, nothing happened.

2) Clicked on my user name, nothing happened.

3) Logged in as an administrator in safe mode. Tried to run system restore. Got Error "System Restore is not able to protect your computer. Restart your computer and try again."

4) Logged in as an administrator in safe mode. Tried to run system restore. Got Error "System Restore is not able to protect your computer. Restart your computer and try again."

5) Clicked on my user name, nothing happened.

6) Logged in as user in safe mode. Tried to run system restore. Got Error "System Restore is not able to protect your computer. Restart your computer and try again."

7) Logged in as user in safe mode. Tried to run system restore. Got Error "System Restore is not able to protect your computer. Restart your computer and try again."

8) Logged in as user in safe mode. Ran "sigverif". Pressed start. Got message "No system files were found".

9) Ran "msconfig". Clicked "general" tab. Clicked "diagnostic setup". Got "An access denied error was returned while attempting to change a sercive. You may need to log on using an administrateor", but it seemed like the changes worked.

10) Clicked on my user name, nothing happened.

11) Logged in as administrator in safe mode. Ran "sigverif". Pressed start. Got message "No system files were found".

12) Ran "msconfig". Clicked "general" tab. Clicked "diagnostic setup". Got "An access denied error was returned while attempting to change a sercive. You may need to log on using an administrateor", but it seemed like the changes worked.

13) Clicked on my user name, nothing happened.

**serverguy** · #2 26th Jan 2008, 03:55 PM

Somethings got really screwed up... I think you will have to reformat.

Have you get any disks to factory reset it?

I don't really know what has caused it to happen. Was it working fine up until this point? Have you loaded any new drivers or software?

**zerocool** · #3 26th Jan 2008, 03:57 PM

Have you tried booting up into the last good known configuration, if that don't work i would agree with serverguy and format and reinstall of windows

**serverguy** · #4 26th Jan 2008, 04:28 PM

Originally Posted by zerocool

Have you tried booting up into the last good known configuration, if that don't work i would agree with serverguy and format and reinstall of windows

That is worth a try but I doubt it will work... I have never had much success with it

How to start your computer by using the Last Known Good Configuration feature

To start your computer by using the Last Known Good Configuration feature, follow these steps:

1.Start your computer.

2.When you see the "Please select the operating system to start" message, press the F8 key.

3.When the Windows Advanced Options menu appears, use the ARROW keys to select Last Known Good Configuration (your most recent settings that worked), and then press ENTER.

4.If you are running other operating systems on your computer, use the ARROW keys to select Microsoft Windows XP, and then press ENTER.

**zerocool** · #5 26th Jan 2008, 04:30 PM

Neither have I was wondering if it works on anyone elses computer or if it a global useless tool that microsoft have placed into windows,

deeds281 · #6 26th Jan 2008, 04:43 PM

last known good configuration didnt help

**zerocool** · #7 26th Jan 2008, 04:45 PM

well if you have a windows or restore cd i would get it ready because the only other thing i would do it format the hard drive and reinstall windows

**serverguy** · #8 27th Jan 2008, 10:02 AM

Yes, all I can suggest is a Repair Installation.This will reinstall XP but will keep all of you files, but it is best to back them up first to be safe.

Go thought the setup as if your were installing a new copy of XP until you get the option to do a Repair Installation.