Sorry bro, I was working on editing a video lol.
the next step is to download, run, and save the log for Superanti Spyware. Follow the following instructions, ESPECIALLY the save part.
SUPERAntiSpyware FREE (SAS) Download SUPERAntiSpyware.exe
Alternate download link 1
Alternate download link 2
- Double-click the icon on your desktop to run the installer.
- When asked to Update the program definitions, click Yes
- If you encounter any problems while downloading the updates, manually download and unzip them from here
- Next click the Preferences button.
- Under Start-Up Options uncheck the following:
- Start SUPERAntiSpyware when Windows starts
- Show SUPERAntiSpyware icon in system tray
- Show splash screen on startup
- Click the Scanning Control tab.
- Under Scanner Options make sure only the following are checked:
- Close browsers before scanning
- Scan for tracking cookies
- Terminate memory threats before quarantining
- Scan Alternate Data Streams
- Please leave the others unchecked.
- Click the Close button to leave the Control Center screen.
- On the main screen click Scan your computer
- On the left check the box for the drive you are scanning.
- On the right choose Perform Complete Scan
- Click Next to start the scan. Please be patient while it scans your computer.
- After the scan is complete a summary box will appear. Click OK
- Make sure everything in the white box has a check next to it, then click Next
- It will quarantine what it found and if it asks if you want to reboot, click Yes
- To retrieve the removal information please do the following:
- After reboot, double-click the SUPERAntiSpyware icon on your desktop.
- Click Preferences. Click the Statistics/Logs tab.
- Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
- It will open in your default text editor (preferably Notepad).
- Save the notepad file to your desktop by clicking (in notepad) File > Save As...
- Save the log somewhere you can easily find it. (normally the desktop)
- Click close and close again to exit the program.
- Copy and Paste the log in your post.
This will take a little while I think. I'm working the steps with you lol. I'll be here all night (although it's late now for you I think) so we can get your logs ready and posted in the virus forum for the malware guys.