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#1
29th Sep 2007, 11:00
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I am trying to install Quickbooks and when it autoruns to install the application, a Windows Data Execution Prevention (DEP) error appears advising me that 'A Windows security feature has detected and closed the program'!! I have tried to change the advanced settings to allow DEP for all programs, which is recommended, which didn't work. I have also tried to change the advanced settings and select the programs I want it to accept..ie. setup, and it still doesn't work.
Does anyone have any ideas?? Any help would be very much appreciated... Thanks in advance |
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#2
29th Sep 2007, 11:03
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Try turning off your security while installing.
Firewall Antivirus
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#3
29th Sep 2007, 12:11
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Thanks for that...I did try to turn off my antivirus and it still encountered the same problem...any other ideas?
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#4
29th Sep 2007, 12:20
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Turn off:
Popup blockers Firewall Download excelerator. Also if you don't mind saying, what site are you trying to download from?
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#5
29th Sep 2007, 12:32
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I don't have a pop up blocker, the only thing that I use as a popup blocker is the one that already comes built in with Firefox. I don't use download accelerators and my firewall (McAfee) I have completly closed out of. I have Quickbooks on CD and I'm trying to run from the CD. I tried it on my dads computer and it seems to work fine.
Although...when I tried to turn off my firewall and run the CD again, I noticed that the DEP advanced settings had changed themselves back to where you're able to select which to allow, and 'setup' wasn't checked, so I checked it again and tried to run the CD again, but that still didn't work. Do you have any other suggestions? |
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#6
29th Sep 2007, 12:46
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Sorry, I am at a loss as to where to try.
I know you have tried to change the advanced settings. So sorry if I am being redundant. But I did find this. Maybe it will help in some way. Adding Software Exceptions In Data Execution Prevention
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#7
29th Sep 2007, 14:48
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I don't think you are being redundant at all. I thank you for the advice you have given me and for also finding the link. I am just reading through it now and I will try anything new that I may not have already tried. I will post my findings in here incase you ever come across this kind of problem again.
Once again...Thank you for your help |
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#8
29th Sep 2007, 15:02
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Just an update for you..I deleted 'setup' from the list and then re-added it again following the instructions on the link you posted and it now bypasses the DEP.
Thank you so much for your help. I appreciate it very much. |
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#9
29th Sep 2007, 15:08
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Great news!!
Glad you got it sorted out. 
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