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Old 29th Sep 2007, 10:00 AM
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ViKz  United Kingdom
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Default Help With DEP (Not Sure If Right Section)

I am trying to install Quickbooks and when it autoruns to install the application, a Windows Data Execution Prevention (DEP) error appears advising me that 'A Windows security feature has detected and closed the program'!! I have tried to change the advanced settings to allow DEP for all programs, which is recommended, which didn't work. I have also tried to change the advanced settings and select the programs I want it to accept..ie. setup, and it still doesn't work.

Does anyone have any ideas??

Any help would be very much appreciated...

Thanks in advance
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Old 29th Sep 2007, 10:03 AM
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Default Help With DEP (Not Sure If Right Section)

Try turning off your security while installing.
Firewall
Antivirus
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Old 29th Sep 2007, 11:11 AM
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Default Help With DEP (Not Sure If Right Section)

Thanks for that...I did try to turn off my antivirus and it still encountered the same problem...any other ideas?
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Old 29th Sep 2007, 11:20 AM
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Default Help With DEP (Not Sure If Right Section)

Turn off:
Popup blockers
Firewall
Download excelerator.

Also if you don't mind saying, what site are you trying to download from?
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Old 29th Sep 2007, 11:32 AM
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Default Help With DEP (Not Sure If Right Section)

I don't have a pop up blocker, the only thing that I use as a popup blocker is the one that already comes built in with Firefox. I don't use download accelerators and my firewall (McAfee) I have completly closed out of. I have Quickbooks on CD and I'm trying to run from the CD. I tried it on my dads computer and it seems to work fine.

Although...when I tried to turn off my firewall and run the CD again, I noticed that the DEP advanced settings had changed themselves back to where you're able to select which to allow, and 'setup' wasn't checked, so I checked it again and tried to run the CD again, but that still didn't work.

Do you have any other suggestions?
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Old 29th Sep 2007, 11:46 AM
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Default Help With DEP (Not Sure If Right Section)

Sorry, I am at a loss as to where to try.

I know you have tried to change the advanced settings. So sorry if I am being redundant.
But I did find this. Maybe it will help in some way.
Adding Software Exceptions In Data Execution Prevention
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Old 29th Sep 2007, 01:48 PM
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Default Help With DEP (Not Sure If Right Section)

I don't think you are being redundant at all. I thank you for the advice you have given me and for also finding the link. I am just reading through it now and I will try anything new that I may not have already tried. I will post my findings in here incase you ever come across this kind of problem again.

Once again...Thank you for your help
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Old 29th Sep 2007, 02:02 PM
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Default Help With DEP (Not Sure If Right Section)

Just an update for you..I deleted 'setup' from the list and then re-added it again following the instructions on the link you posted and it now bypasses the DEP.

Thank you so much for your help. I appreciate it very much.
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Old 29th Sep 2007, 02:08 PM
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Default Help With DEP (Not Sure If Right Section)

Great news!!

Glad you got it sorted out.
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