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#1
2nd May 2009, 09:18
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Hi
My partners laptop, a 5 year old Packard Bell stopped working properly. I tried using the recovery programme, however when it starts a black box on a blue screen pops up with 'ntsd launcher.exe' (at the top) then 'Please check your debugger configuration and/or network access' Then lots of information with *** error: Symbol flie could not be found. Defaulted to export symbols for ntdll.dll ntdll!DbgBreakPoint: 77f767cd cc int 3 0:000> Can anyone help with this? Is this fixable? Thanks in advance |
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#2
2nd May 2009, 13:08
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Am I right in thinking you are trying to restore from a recovery partion, if this is the case I am likely to believe the partition is currupted, I would try installing the operating system from disk,
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My System: -
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#3
3rd May 2009, 23:26
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Hi Yes I think I am. I do not have a disk though.... Does anyone know where I might get a disk from? Thanks
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#4
4th May 2009, 02:10
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Should have come with the PC if it was legit.
Where did you get it?
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"Why did they [PS3 Slim] stick with the UFO landing on a rectangle look" --- Nilay Patel; Engadget Ep. 160 My System: FordyPC
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#5
4th May 2009, 03:17
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It was from PC world I think. There were no recovery disks with the computer, I think the idea was that you burnt a set off to use. Which she didn't do ! I have an old set of Packard Bell recovery disks but they are from ten years ago!......
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#6
4th May 2009, 09:33
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I think I've got confused with what you're trying to achieve -
Are you reinstalling Windows, or rolling back/restoring drivers?
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"Why did they [PS3 Slim] stick with the UFO landing on a rectangle look" --- Nilay Patel; Engadget Ep. 160 |
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#7
4th May 2009, 23:42
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Windows crashed and when I tried to use the recovery programme it would not work and I got the message that I wrote at the start of this thread. I can't do anything with it now. Any kind of advice on what to do would be great. I have no disk to do a recovery as it was on the hard drive and we did not burn a copy off.
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#8
5th May 2009, 02:15
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In that case you are a bit stuffed, unless you can borrow an XP (assuming XP) Installation Disk.
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If you can, there are a number of things you can do to try recover her data, but as to a fresh install .... you will need your own copy, for license/activation. My System: Home Build
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