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#1
19th Aug 2007, 02:24
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| hi all,a friend of mine has signed up to the orange broadband deal where you get a free laptop.the problem is that the modem disc that orange sent her wont load.it keeps saying"cannot read files from disc".has anyone else had this problem. |
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#2
19th Aug 2007, 11:35
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| Is the disc scratched at all?
__________________
Just get them to send you another one. My System: Custom Built v1.2
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#3
19th Aug 2007, 12:30
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| hi,no the disc is brandnew.my friend got the laptop from currys for free and got sent the disc through the post by orange.currys say the problem is oranges.shes aked for another disc to be sent.the main problem is that for this laptop/broadband deal orange charge 50 pence a minute for their technical support over the phone and no email service for any problems.this can make for a very expensive phone call. |
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#4
20th Aug 2007, 06:15
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| Try the disc in another machine, if it works the original PC is faulty, if it doesn't get a new CD.
__________________
My System: Hybr!d
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#5
20th Aug 2007, 12:08
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| hi dave,she took the laptop back to currys and they couldnt get it to work and have now changed it.am now awaiting the outcome. |
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