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#1
22nd Feb 2009, 09:09
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Hi O Clever Ones
I have a problem with my audio output on my Satellite P200 running xp sp3.i can play and hear sounds (music, streaming video and spotify etc) but the output seems to stick quite often, its a bit like fat boy slim as been mixing my sounds, I have removed and reinstalled the Realtek HD Audio v5.5 but, restored pc to a known good restore point,but to no avail It almost sounds like a memory problem where the audio device sticks on one note but it will continue ok for a couple of seconds before sticking again! Any asistance would be greatly apreciated. Thanks Andy I have scanned with anti malware with no errors and included a HighJack This log. Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 21:49:48, on 21/02/2009 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\ZoneLabs\vsmon.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\system32\agrsmsvc.exe C:\Program Files\IVT Corporation\BlueSoleil\BlueSoleilCS.exe C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe C:\Program Files\Java\jre6\bin\jqs.exe C:\WINDOWS\system32\nvsvc32.exe C:\Program Files\SolidDocuments\SolidConverterPDF\SCPDF\Solid PdfService.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\TUProgSt.exe C:\Program Files\IVT Corporation\BlueSoleil\BsHelpCS.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe C:\Program Files\Java\jre6\bin\jusched.exe C:\PROGRA~1\ZONELA~1\ZONEAL~1\MAILFR~1\mantispm.ex e C:\WINDOWS\RTHDCPL.EXE C:\Program Files\Windows Live\Messenger\msnmsgr.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\MagicDisc\MagicDisc.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\Program Files\Windows Live\Contacts\wlcomm.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = O1 - Hosts: 66.98.148.65 auto.search.msn.es127.0.0.1 activate.adobe.com O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx O2 - BHO: AskBar BHO - {201f27d4-3704-41d6-89c1-aa35e39143ed} - C:\Program Files\AskBarDis\bar\bin\askBar.dll O2 - BHO: Solid Converter PDF - {259F616C-A300-44F5-B04A-ED001A26C85C} - C:\Program Files\SolidDocuments\SolidConverterPDF\SCPDF\Explo reExtPDF.dll O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll O3 - Toolbar: Solid Converter PDF - {259F616C-A300-44F5-B04A-ED001A26C85C} - C:\Program Files\SolidDocuments\SolidConverterPDF\SCPDF\Explo reExtPDF.dll O3 - Toolbar: Foxit Toolbar - {3041d03e-fd4b-44e0-b742-2d9b88305f98} - C:\Program Files\AskBarDis\bar\bin\askBar.dll O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe" O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe" O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - Startup: MagicDisc.lnk = C:\Program Files\MagicDisc\MagicDisc.exe O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000 O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra button: (no name) - SolidConverterPDF - (no file) (HKCU) O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\WINDOWS\system32\agrsmsvc.exe O23 - Service: BlueSoleilCS - Unknown owner - C:\Program Files\IVT Corporation\BlueSoleil\BlueSoleilCS.exe O23 - Service: BsHelpCS - Unknown owner - C:\Program Files\IVT Corporation\BlueSoleil\BsHelpCS.exe O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe O23 - Service: LiveShare P2P Server 10 (RoxLiveShare10) - Unknown owner - C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxLiveShare10.exe (file missing) O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - (no file) O23 - Service: SolidPDFConverterReadSpool (ScReadSpool) - VoyagerSoft, LLC - C:\Program Files\SolidDocuments\SolidConverterPDF\SCPDF\Solid PdfService.exe O23 - Service: SessionLauncher - Unknown owner - C:\DOCUME~1\Andy\LOCALS~1\Temp\DX9\SessionLauncher .exe (file missing) O23 - Service: TuneUp Drive Defrag Service (TuneUp.Defrag) - TuneUp Software - C:\WINDOWS\System32\TuneUpDefragService.exe O23 - Service: TuneUp Program Statistics Service (TuneUp.ProgramStatisticsSvc) - TuneUp Software - C:\WINDOWS\System32\TUProgSt.exe O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\WINDOWS\system32\ZoneLabs\vsmon.exe -- End of file - 6806 bytes |
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#2
22nd Feb 2009, 09:16
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1.
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Open Device Manager. 2. Double-click IDE ATA/ATAPI Controllers to display the list of controllers and channels. 3. Right-click the icon for the channel to which the device is connected, select Properties, and then click the Advanced Settings tab. 4. In the Current Transfer Mode drop-down box, what do you see. DMA or PIO mode? My System: Hybr!d
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#3
22nd Feb 2009, 09:55
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Thanks for replying Dave
I cannot see which channel is used for my audio but i have primary and secondary IDE channels. Primary - transfer = DMA if available. CCurrent transfer mode = PIO Mode Secondary - transfer = DMA if available. Current transfer mode = Ultra DMA Mode 2 hope this helps |
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#4
22nd Feb 2009, 10:05
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Neither are used for audio, they are your hard drive/cd rom channels.
When you PC has an error or is not shut down properly the harddrive is put in PIO mode, which means the whole machine runs slow to make sure it does not hit more errors and cause more damage to the drives. This makes everything slow including sound playback. Delete the primary channel by selecting it in device manager and press the delete key. Then reboot and check to see if it is now in DMA mode. |
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#5
22nd Feb 2009, 11:21
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Pardon my ignorance, but i have learnt something today (everydays a school day)
perfect fix Dave, thanks very much. Rgds Andy |
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#6
22nd Feb 2009, 11:25
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I'm da man.
 You're welcome. Glad to help. |
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#7
16th Oct 2009, 08:07
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Quote:
You around? My Satellite A65 has the same problem as yours. Can you share the solution? Thanks. |
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#8
17th Oct 2009, 17:44
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Quote:
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"I loved the P182 so much that, when my wife's system was all noisy and needed all sorts of cleaning, I bought her one. Then, when I wanted a cat, I bought a P182. The P182 is not a cat per se, but it's still an excellent buy."
My System: 日夏子
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