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  #1  
Old 30th Oct 2009, 07:13
Member Group
 
I was trying to install my printer on my new build and getting an error message....usbhub.sys driver. its says its missing in C:\WINDOWS\system32\drivers but i looked in that folder and its in there. And when i re connect the usb from the printer the Found new hardware wizard pops up so i dont know how it would be missing.
  #2  
Old 30th Oct 2009, 16:13
Donor Group
 
Are the drivers supported for your Operating System?
What Operating System are you using?
What Printer brand and model?
__________________

My System: xX_TeK_GaMeR_Xx

Processor(s):
Intel Core 2 Duo E6700
Motherboard:
GIGABYTE GA-EP45-UD3P
RAM Memory:
OCZ 6400 2 x 2GB ReaperX
Graphics Card(s):
MSI NX8800GT
Sound Card:
Realtek ALC 889A Dolby Digital
Hard Drive(s):
OCZ SSD 60GB, WD 250GB HDD
Optical Drive(s):
LG HL-DT-ST DVDRAM GH22LS30
Case / PSU:
Cooler Master HAF-932, OCZ 600W
Cooling:
Stock
Network / Internet:
Ethernet, BT @ 2mb (250KB/S DL)
Monitor(s):
Xerox XA7-17i, SHARP LC26D44
Operating System(s):
Windows 7 Ultimate RC1 X32
  #3  
Old 1st Nov 2009, 17:18
Member Group
 
I am using Windows XP Pro 64-bit. Idk about if the drivers are supported because i downloaded it from the HP side because i lost the CD and there are 2 options for a basic and full install doesn't say anything about a 32 or 64 bit drivers. I only tried the basic install but maybe the full install will work but that's unlikely
  #4  
Old 1st Nov 2009, 17:30
Donor Group
 
Can you elaborate on the printer model.

When I visit the HP "Support & Downloads" section I enter the model of my printer and I am then greeted with the following screen:



Make sure you select the corresponding operating system, for you it would be:



The full install offers extra features such as scanning and photo management, the basic version just installs the printing facility. I have used both drivers and have never encountered the issue you have.
  #5  
Old 2nd Nov 2009, 17:44
Member Group
 
ok i guess i will try again
  #6  
Old 4th Nov 2009, 21:14
Member Group
 
Quote:
Originally Posted by xactly View Post
Can you elaborate on the printer model.

When I visit the HP "Support & Downloads" section I enter the model of my printer and I am then greeted with the following screen:



Make sure you select the corresponding operating system, for you it would be:



The full install offers extra features such as scanning and photo management, the basic version just installs the printing facility. I have used both drivers and have never encountered the issue you have.
could you please provide a link because when i go to the website there is only the 64-bit for 7
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