[katiecoos]

My friend is having a problem with her computer, she cannot seem to get onto the internet and sometimes it just shuts down and she gets this error message.

avgnsx.exe has encountered a problem and needs to close, when i clicked on the message it said something about internet explorer,

Can anyone help

[philthomas]

avgnsx.exe is part of AVG Antivirus.

If you go into AVG's setings and disable the Link Scanner, the problem should go away.

[katiecoos]

Thanks you for your help, will give it a try.

[katiecoos]

Hi there. My friend did what was suggested but still the same problem, somebody told her to uninstall AVG and then install the lastest version. After she had uninstalled, she still cant get on the internet and gets a message saying Website Security Certificate. Is there anyone that can help

[jalexc]

Hola,
mira el problema recide en la opcion de scan link, lo que podrias hacer es, si desactivandolo no te funciono, pues desintalalo y cuando lo instales otra vez, instalalo en modo personalizado y desactiva esa opcion.

suerte

[JMember]

Originally Posted by jalexc

Hola,
mira el problema recide en la opcion de scan link, lo que podrias hacer es, si desactivandolo no te funciono, pues desintalalo y cuando lo instales otra vez, instalalo en modo personalizado y desactiva esa opcion.

suerte

English please. Btw that suggestion was already posted and didn't fix the problem.