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Default Dell 720 printer with error message The specified printer moniter is unkown

im trying to connect said printer to my dell pc and every time it pops up on the wizard thats the error message i get iv unpluged it and pluged it back in and uninstalled and reinsatlled the driver any help wud be glady accepted (its connected through a usb ...


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  #1  
Old 30th Sep 2008, 04:26
New Member Group
 
Posts: 5
Default Dell 720 printer with error message The specified printer moniter is unkown

im trying to connect said printer to my dell pc and every time it pops up on the wizard thats the error message i get iv unpluged it and pluged it back in and uninstalled and reinsatlled the driver any help wud be glady accepted (its connected through a usb if that helps in any way)

Dale Barraclough

p.s i know im a cheepsake using a free printer but who can turn down a freebie
  #2  
Old 30th Sep 2008, 04:33
Rik
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Posts: 154
Default Dell 720 printer with error message The specified printer moniter is unkown

We need to know what version of windows you are using. :)
__________________

My System: Glowbox

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  #3  
Old 30th Sep 2008, 04:34
New Member Group
 
Posts: 5
Default Dell 720 printer with error message The specified printer moniter is unkown

oh its an xp (knew i had forgot something)
  #4  
Old 30th Sep 2008, 04:36
Rik
Banned Group
 
Posts: 154
Default Dell 720 printer with error message The specified printer moniter is unkown

Do you get any error messages at all from the installation of the driver? If so, what exactly does it say?
  #5  
Old 30th Sep 2008, 04:42
New Member Group
 
Posts: 5
Default Dell 720 printer with error message The specified printer moniter is unkown

"there was a problem installing this hardwear
dell photo printer 720
an error occurred during the installation of this device
the specified print moniter is unknown"
  #6  
Old 30th Sep 2008, 04:47
Rik
Banned Group
 
Posts: 154
Default Dell 720 printer with error message The specified printer moniter is unkown

Hmmm, did the installation softwrae come with the printer or have you downloaded it from the net?

Are you absolutely sure the printer is a dell photo printer 720? (I know it's a silly question, but it pays to be %100 sure)

Is there a readme with the installation software? Does it state that the printer must be connected before the installation or after it?


Sorry for all the questions but we have to get to the root cause of your problem. :)
  #7  
Old 30th Sep 2008, 04:51
New Member Group
 
Posts: 5
Default Dell 720 printer with error message The specified printer moniter is unkown

both iv tryed and yes i am and nope no readme (unless u count the licencing crap)
  #8  
Old 30th Sep 2008, 05:01
Rik
Banned Group
 
Posts: 154
Default Dell 720 printer with error message The specified printer moniter is unkown

Ok, you may well need to do a fresh install in order to get it to work. Have a look in windows\inf and see if you can locate any information that looks to be the driver and delete it and try the install again.
  #9  
Old 30th Sep 2008, 05:02
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Posts: 5
Default Dell 720 printer with error message The specified printer moniter is unkown

done that allready lol
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