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#1
30th Sep 2008, 04:26
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im trying to connect said printer to my dell pc and every time it pops up on the wizard thats the error message i get iv unpluged it and pluged it back in and uninstalled and reinsatlled the driver any help wud be glady accepted (its connected through a usb if that helps in any way)
Dale Barraclough p.s i know im a cheepsake using a free printer but who can turn down a freebie |
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#2
30th Sep 2008, 04:33
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We need to know what version of windows you are using. :)
__________________
My System: Glowbox
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#3
30th Sep 2008, 04:34
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oh its an xp (knew i had forgot something)
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#4
30th Sep 2008, 04:36
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Do you get any error messages at all from the installation of the driver? If so, what exactly does it say?
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#5
30th Sep 2008, 04:42
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"there was a problem installing this hardwear
dell photo printer 720 an error occurred during the installation of this device the specified print moniter is unknown" |
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#6
30th Sep 2008, 04:47
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Hmmm, did the installation softwrae come with the printer or have you downloaded it from the net?
Are you absolutely sure the printer is a dell photo printer 720? (I know it's a silly question, but it pays to be %100 sure) Is there a readme with the installation software? Does it state that the printer must be connected before the installation or after it? Sorry for all the questions but we have to get to the root cause of your problem. :) |
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#7
30th Sep 2008, 04:51
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both iv tryed and yes i am and nope no readme (unless u count the licencing crap)
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#8
30th Sep 2008, 05:01
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Ok, you may well need to do a fresh install in order to get it to work. Have a look in windows\inf and see if you can locate any information that looks to be the driver and delete it and try the install again.
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#9
30th Sep 2008, 05:02
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done that allready lol
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