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#1
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just got a hp laserjet 2820 all in one printer from work, as they have got new ones. it works and was hardly used
i didn't have any discs, but i installed the software from <url removed>downloading when i came to printing off a few things, the printer is set to default printer (and is the only one listed now), 2 windows pop up... 1. device appears to be offline - ok 2. a device attached to the system is not functioning i have disconected and reconected the usb cable, restarted the printer and computer. do i need to reinstall it? anyone got another link that i could try thanks |
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#2
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I'm surprised you didn't just take the HP driver from the HP support site.
Anyway. I've had similar effects from a low-quality USB cable, HP printers are a bit shirty when it comes to the cable. If you borrow a good one for a day you might see if that's the fix. My System: Tim
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