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#1
12th Mar 2008, 00:43
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Hp color laserjet 3500n
at work we have the printer above and atm we cant print anything because its got a paper jam but ive open it up and i cant see it anywere atall also another IT mate of mine has had a look at it and he cant see a jam in it aswell can anyone help
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#2
12th Mar 2008, 11:56
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Hp color laserjet 3500n
Have you tried resetting it? Pulling the power plug?
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serverguy  My System: Eclipse
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#3
12th Mar 2008, 13:37
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Hp color laserjet 3500n
yes
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#4
12th Mar 2008, 15:11
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Hp color laserjet 3500n
There'll be a manual with it.
Paper strips can get stuck invisibly under feed bars, all sorts. If not you can always call out an engineer to tut over it, it's a company printer. My System: Tim
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#5
13th Mar 2008, 10:47
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Hp color laserjet 3500n
As Spot said, there is probably just something holding up one of the switches that detects a paper jam. Just have a real good look over it, you may have to part take it apart.
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serverguy |
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