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#1
12th Mar 2008, 01:43
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at work we have the printer above and atm we cant print anything because its got a paper jam but ive open it up and i cant see it anywere atall also another IT mate of mine has had a look at it and he cant see a jam in it aswell can anyone help
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#2
12th Mar 2008, 12:56
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Have you tried resetting it? Pulling the power plug?
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serverguy  My System: Eclipse
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#3
12th Mar 2008, 14:37
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yes
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#4
12th Mar 2008, 16:11
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There'll be a manual with it.
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Paper strips can get stuck invisibly under feed bars, all sorts. If not you can always call out an engineer to tut over it, it's a company printer. My System: Tim
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#5
13th Mar 2008, 11:47
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As Spot said, there is probably just something holding up one of the switches that detects a paper jam. Just have a real good look over it, you may have to part take it apart.
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serverguy |
