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i am having difficulty installing drivers for my brother 4040cn printer. the connection is usb. i downloaded the software from the manufacturers website. i have a known good cable, so it's not the cable that is the problem. The install was successful, but i am unable to print a test ...
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#1
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i am having difficulty installing drivers for my brother 4040cn printer. the connection is usb. i downloaded the software from the manufacturers website. i have a known good cable, so it's not the cable that is the problem. The install was successful, but i am unable to print a test page. it returns with an error. I added a local usb printer port, and am still getting the error.
Can someone please assist me in troubleshooting this issue? your help is greatly appreciated. |
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#2
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What happens when you unplug the brinter then plug it in again?
Also, right click on "My Computer" and select "Manage". Under "Device Manager" are there any devices with a big yellow "!" through them?
__________________
I think I am a signature, therefore I exist! I believe a higher being has me as a signature... |
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#3
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wot did u do first did u install the software first or plug in the usb as u need to install the software first
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#4
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Quote:
It shouldn't really make too much difference anyway.
__________________
__________________
serverguy My System: Eclipse
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#5
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are you running vindows vista if so are you installing the right drivers and are they compatible. failing that there could be a problem with you printers internal document manager. Take it back if so solution rises
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#6
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For once I have to dissagree... Although it is always recommended to install the drivers first when you want to conect a new USB device to you PC, it usually doesn't make a difference... unless you're talking about printers. I have had the same problem 3 times in a row with 3 different printers. Each time i connected the printer before installing the drivers I was running into differnet problems. Only whe I installed the drivers first and then connected the printer did I get things to work propperly.
__________________
Cheers: Chris My System: Willy Wonka's Polygon Factory
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