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Old 02-05-2008, 08:38 AM
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i am having difficulty installing drivers for my brother 4040cn printer. the connection is usb. i downloaded the software from the manufacturers website. i have a known good cable, so it's not the cable that is the problem. The install was successful, but i am unable to print a test page. it returns with an error. I added a local usb printer port, and am still getting the error.

Can someone please assist me in troubleshooting this issue?
your help is greatly appreciated.
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Old 02-05-2008, 01:20 PM
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What happens when you unplug the brinter then plug it in again?

Also, right click on "My Computer" and select "Manage". Under "Device Manager" are there any devices with a big yellow "!" through them?
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Old 19-05-2008, 01:46 PM
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wot did u do first did u install the software first or plug in the usb as u need to install the software first
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Old 20-05-2008, 07:52 PM
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Originally Posted by gonzo101 View Post
wot did u do first did u install the software first or plug in the usb as u need to install the software first
Please no text language.

It shouldn't really make too much difference anyway.
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Old 26-05-2008, 12:18 AM
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are you running vindows vista if so are you installing the right drivers and are they compatible. failing that there could be a problem with you printers internal document manager. Take it back if so solution rises
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Old 01-06-2008, 07:16 AM
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Originally Posted by serverguy View Post
It shouldn't really make too much difference anyway.
For once I have to dissagree... Although it is always recommended to install the drivers first when you want to conect a new USB device to you PC, it usually doesn't make a difference... unless you're talking about printers. I have had the same problem 3 times in a row with 3 different printers. Each time i connected the printer before installing the drivers I was running into differnet problems. Only whe I installed the drivers first and then connected the printer did I get things to work propperly.

Cheers:
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