[teenee23]

HP Pavilion zt3000
768MB RAM
Windows XP profesional Service pack 3



Hi!

I seem to be having serious RAM trouble. I poured water on my laptop a few days ago and finally when the computer started to work yesterday morning, I had to encounter several blue screen error messages.

After seeing several of them, I tried to perform a system restore and when the system was trying to restore, the blue screen error appeared again and crashed the system restore. I haven't been able to do a ssytem restore since then (when I try to access it, all I see is a blank window with no options visible on it).

I ran the memtest86+ and found several errors so I assume its the memory at fault, however, I could do with some expert advise.

Also, there is a problem with Internet Explorer. It won't start.every time I try to click in IE, a message opens in a small windows and it automatically shuts off.

The error messages I have received are as follows:


DRIVER_IRQL_NOT_LESS_OR_EQUAL
STOP: OX000000D1 (OX00000000, OX00000002, OX00000001, OXF78A481D)

PFN_LIST_CORRUPT
STOP: OX0000004E(OX00000002, Ox00020F113, OX0002FFCF, OX00000002)

MEMORY_MANAGEMENT
STOP: OX0000001A (OX00000780, OXC032EF1C, OX81C91F30, OX9960DCC4)

PAGE_FAULT_IN_NONPAGED_AREA
STOP: OX00000050 (OXFFFFFFE8, OX00000000, OXBF86BA0C, OX00000000)
win32k.sys - Addres BF86BAOC base at BF800000, Datestamp 48ce513a


I would really appreciate your help!

Thanks much,
Tina

[Carbon]

If Memtest says you have a hardware problem you have a hardware problem - the solution at this point is to go buy some new RAM.

[spot]

It's a hardware issue. The electrical resistance between the components within the laptop casing is meant to be fixed. Water affects this and allows current to flow where no current was designed to be. The hardware can't understand why this is happening. It's a similar effect to sitting a human in an electric chair and throwing the switch on him. Neither the human nor the laptop react well.

It needs to be powered off, the battery removed and warm air blown over all the surfaces for a day or two in an attempt to evaporate all trace of the contaminant. Even then it's not likely to recover and I'm not sure which components are likely to be fit to retain if you try getting it mended. If you're fortunate the hard drive will be unaffected otherwise you'll be reliant on your most recent backup.