Would this be my memory?

**pete21** · #1 29th Feb 2008, 13:53

when i install a second stick of 512mb off ddr memory after a few minutes browsing on the net i get error message and firefox has to close

this is all the info i have hope some one could help me as my pc is alot faster with one gig memory

http://i124.photobucket.com/albums/p...rrorreport.jpg

**Hybr!d** · #2 29th Feb 2008, 13:55

Try re-installing FF.

Also try another stick of RAM and see if it disappears, then return the one in question.

~~Jase123~~ · #3 29th Feb 2008, 14:29

Have you installed any add-ons to Firefox? If so, load Firefox in safe mode, and see if the problem persists. If so, do as Dave said above, and re-install Firefox.

If your still having the problem, please let us know, as I have a few ideas to why this is happening.

Regards Jason.

**pete21** · #4 29th Feb 2008, 14:43

i have taken the memory stick out and everything is ok now no errors..perfect must be the memory stick rite ?
i dont have a different stick i could try as i have only got two 512mb sticks
i did set firefox to standard but it still did this error i think i had some problems/errors with other things as well
the memory stick is only a few months old and it wos working ok will then..i cant take it back too as the shop dident give me a receipt

~~Jase123~~ · #5 29th Feb 2008, 14:53

Ok, it's looking to be a ram problem.

Please download Memtest86+ from HERE.

Download the ISO version, or if you have a floppy drive, download the floppy version.

If you choose the ISO download, then you will need to burn the image to a CD using your burning software.

Reboot your system and enter bios, usually by pressing the delete or F2 key. Once in there, set your boot select to CD, then insert your CD into your CD drive, or the Metest86+ Floppy in your floppy drive.

It is recommended that you let the test run for at least 7 passes, however you may run it for longer or shorter if you wish.

Please report back with the details of the test, errors or no errors.

Finally, does it crash ONLY when browsing the net? Have you tried a different browser? Your pagefile maybe too high, however I will instruct how to check this after you have ruled bad memory out.

Regards Jason.

**pete21** · #6 29th Feb 2008, 14:56

thanks for that :) yep i no how to burn image i will report back two morrow thanks for your help so far :)

~~Jase123~~ · #7 29th Feb 2008, 15:04

That's good.

I would like to check pagefile first, so please do the following now:

Right click my computer, then properties, and then select the advanced tab, followed by the change button.

Click on the custom size button and click in the initial size box, make the size of the page file 0. Click in the maximum size box, make the size of the page file 0. Now click set.

Now reboot your machine. Once your system is back into Windows, run a defrag.

Once the defrag has finished, go back to the page file settings, as shown above. For the initial and maximum pagefile size make it 1.5 times the amount of ram you have. i.e if you have 512mb of ram set the page file to 768mb.

Reboot your machine. Once back into Windows, you'll have a brand new page file. Please let me know if you still receive crashes.

Regards Jason