[Erbowman]

I have a Dell Inspiron 6400 with Vista home edition
This has happened before and the tech(it was under waranty) fixed it over the Internet but it took a while to diagnose and repair.

What is happening is all of a sudden the computer won't recognize the cd player or a disk that gets put into it. However, the device manager knows its there and has a yield sign on it. I have tried uninstalling the driver then reinstalling without success.

Any suggestions would be appreciated

[Razer]

Uninstall and restart. You might have to go online and update the firmware for the drive although this is unlikely.

Let us know how you get on =)

[philthomas]

Do you mean it wont recognise the drive or it wont autorun ?

[Erbowman]

I tried to uninstal but no luck Error is code 39

___________


The computer won't recognize the drive as a drive when you look under windows explorer. However the drive is under the device manager but it has an error. It says the error code 39

[Razer]

http://www.instant-registry-fixes.or...code-39-error/

That leads yo through it step by step, easy to follow too.

[philthomas]

Also .... make sure you only install one piece of burning software, as some do not like to play nicely with each other.
Out of interest did you have Daemon Tools or any other CD mounting software installed ?

[Erbowman]

It worked! Thanks

None of the tools mentioned do I have installed. I did have a near fatal crash about 1 week ago and that may have done something. But Like I said in the first statement, this is the second time its happened on this laptop.

Thanks again!

[Razer]

No probs mate, glad to be of help!

[rower]

my error code is 37
Is there a fix fot that somewhere