[johnboy1998]

[SIZE=2]Hi
can somebody please help me as i have become lost over this problem.
1. I had recently installed windows vista ultimate + sp1 on my sata hard drive, about a week later my dvd writer Lite-on shm-165p6s02c stopped working, (drive shows up on my computer and device manager) so i had a look to see if i could remove the upper and lower filters but there isnt any.
2. also i have a cd rom and cdrw drive, the same thing happens when i install these they both appear om my computer device manager, the only difference from the three drives is the cd rom drive soon as put a cd in my computer just freezes and needs to be switched off at the plug( p.s installed all three individually) the other two drives do nothing with a cd or dvd but comp doesnt crash
3. tried two ide cables still not working, if i have a cd/dvd in the dvd drive i can explore the drive but just shows as if no cd in drive, i have also tried a pci ide ata controller with all three but same thing.
4. finally used a seperate program to format my hard drive and then installed xp using the cd rom drive which now crashes the computer as i metioned before, so it worked to install xp but soon as installed same probs with all three drives please is there anyone who can give me an idea what to do will be amazed if any one can help me thanks
[/SIZE]

[SocialWarfare]

You have pretty much tried it all! Have you tried updating your Bios?

[johnboy1998]

no but i will thanks mate do you think buying a sata dvd writer is a good solution to this problem, just the drives wont even work on the pci ide adaptor so that make me think its not an ide prob thank again

[SocialWarfare]

Well if updating the Bios doesn't work, as a last resort yes

[philthomas]

A little checklist :

Make sure all the IDE drives (both hard drives and optical) are jumpered correctly (Master or Slave).

Make sure the IDE cables and power cables are securely connected to the drives.

Make sure the IDE channels (both Primary and Secondary) are set to Auto/Auto Detect in the BIOS.

Go to Device Manager and Uninstall both the IDE ATA/ATAPI Controllers for Primary & Secondary then reboot the system.
Windows will automatically reinstall the IDE Controllers amd redetect & reinstall all the drives.
If there's a Windows glitch, this will normally flush it out.

[johnboy1998]

hi i done the bios update already had latest version but done it anyway still nothing have noticed that under device manager my computer shows the ide ports as

primaryidechannel
primaryidechannel
secondaryidechannel
secondaryidechannel
Standarddualchannelpci ide controller
standarddualchannelpci ide controller

Is this the normal layout in device manager
(my pci ata/ide controller is listed under scsi/raid devices)

i did try to set up a raid system with another hard drive but it was faulty. just guessing now as i said lost

p.s sorry i have tried uninstalling both the ide channels and still nothing thanks

[philthomas]

Originally Posted by johnboy1998 Is this the normal layout in device manager

Yep .... mine looks pretty similar to that.

Whilst troubleshooting, it might be a good idea to remove the PCI IDE Card, just in cas this is conflicting.

Also, have you installled any software, which includes Virtual Drives, such as Daemon Tools or Alcohol120 ?

[philthomas]

Are you sure you uninstalled the correct IDE Channel .... i.e. the one where the CDROM/DVDROM Drive(s) are fitted ? ...... if unsure right click each channel and select Properties and click the Advanced tab .... you are looking for Atapi cdrom

Also this seems to happen after iTunes is installed ..... could this be a factor too ?

[johnboy1998]

hi i did what you said i uninstalled poweriso ( but the drives didnt work on the clean install of xp when poweriso wasnt installed i tried before i installed the windows updates and after)

i uninstalled the ide ports too under the advanced tab it just has the two options to which are set to auto detect and and dma if available, one of the channels says ultra dma 6 as the transfer mode, plus i have a newish mobo so one ide port on it!

just wish i could figure this out never had any problem even close to this

[johnboy1998]

thanks

[philthomas]

Let's go back a few steps, to when Vista Ultimate was installed and working ok.

What hardware and software was installed, initially, when it was working ok ?

What did you add (Hardware or software) between then and when it first failed to recognise your Lite-on shm-165p6s02c ?

It might be your best bet to remove all partitions from your HDD and start afresh ..... i.e. booting with the Vista DVD and letting it partition and format the drive and do a fresh installation.
In view of all the tweaking you have done, it might also be a good idea to reset the bios default settings, before you begin.

There does not appear to be any rhyme or reason from what you have reported, so you need to do something drastic like this IMO, if you are to have any chance of sorting things out.

Also, dont be tempted to try umpteen things (stabbing in the dark) if something doesn't go to plan.
Report back here first .... there are enough experts here to help

Good Luck with it

...... oh btw, I have to ask ..... is this a genuine copy of Vista ?

[johnboy1998]

hi thanks for all the help when vista was installed i had nero 8.1 and poweriso insalled thats all in regards to dvd/cd software.

at first vista and nero where burning dvd etc fine but then it stopped reading the discs it had burned but they had worked previously i have always just used my dvd writer so the cd-rw drive only came into play until the problem with the dvd

the vista dvd wont boot from the dvd drive either

also when i updated vista ultimate with windows update it didnt show sp1 i downloaded it manually and that was round about the time the drive stopped and xp wouldnt boot onto my hard drive when vista was installed so used another program to format sure its called killdisc or something.

p.s my vista is an oem version

thanks again

[johnboy1998]

hi phil

unfortunately my vista is not genuine its an oem version

thanks

[philthomas]

OK .... assuming you wish to install Vista and not XP, let's first look at why the Vista disk wont boot.
Have you checked the boot drive sequence, in bios, to make sure the CD/DVD drive is the first boot device ?

[philthomas]

Originally Posted by johnboy1998 hi phil unfortunately my vista is not genuine its an oem version thanks

OEM means it was supplied by the Original Equipment Manufacturer for your PC. If this is the case, then it's genuine.

If it was downloaded or copied, however, then it isn't