[benedicta]

i have recently upgraded my computer to an Asus P5KC mobo with Intel Quad core processor. I have never built a PC myself and have had my first attempt. Everything works ok except for the DVD drives. I have connected them to the only IDE connectors on the board but for some reason when they are connected they don't power up and are not recognised. However, if i don't plug them in with IDE they power up but obviously still aren't recognised. My hard drives are connected to SATA so there should be no conflict here. The jumpers are set to master and slave so that shouldn't be the problem. Can anyone help me?

[delboy2028]

have you tried a diffrent cable..

or do u have another pc to hand to try the effected drives in another pc as if they do the same on the second pc i would return them as faulty nd try again

[benedicta]

have tried another cable but still doesn't work. the dvd drives were working fine with my old system so it would be strange if they both broke at the same time. maybe for some reason it isn't compatible with my new motherboard? thanks for the help

[SocialWarfare]

You should check your bios, maybe it is deactivated in there somewhere

[philthomas]

Connect the drives as normal and go to Device Manager and uninstall the IDE ATA/ATAPI Controller, then reboot. Windows will automatically reinstall the IDE Controller and redetect and install the drive(s).

If there's a Windows glitch, this may flush it out.

[delboy2028]

Originally Posted by benedicta i they don't power up and are not recognised.

can you eject the drives ???

as u say they dont power up could do with a bit of detail on that wording please :)

[benedicta]

I can eject the drives when the ide cable is not connected but when they are connected there is simply no power present to the drives. i cannot open them, read from them and they are not recognised. I have checked BIOS settings and it recognises one Atapi CD ROM in the boot up screen but i assume that this is a default as no IDE connections are recognised throughout the system. I may just have to upgrade to a newer drive which can be connected to SATA.

[delboy2028]

thats is very very strange

powers there when no ide connected but once ide connected it kills the power to the drives


i would surgesst trying another drive in your new machine see if same problem occours

[Razer]

it might well be your psu. if theres not rnough power to power everything in the motherboard then your going to need a new one. i doubt it will be but its always a possibility.

[benedicta]

my psu is 500w and so should be fine for my system but I suppose that is always a possibility. i find it very strange that this has happened, maybe it is a windows glitch, power supply or mobo problem. either way, it's not a huge problem as I can always buy a new drive quite cheaply and connect it to SATA. thanks a lot for all of your help