[spongemom]

Please can someone explain what the above code means in relation to my Dell inspiron 6400 as I cannot connect to the internet.
Basically this laptop is about 2 years old and has never worked. After 2 months I started getting the BSOD screens randomly, done all the usual stuff, contacted Dell, removed everything as advised and crashed the whole system several times and it worked for a few weeks and then more BSOD's. We took out hardware warranty but Dell said it was a software problem but could never pinpoint what that was. Well I crashed it again but coudn't find the disks so done installation online and now I cannot connec to ithe nternet. I keep getting drive not installed/ recognised and yellow ? next to network connections in device manager.

We now all have new laptops so this one is just a spare so I really just wanted to know is it worth the expense and time trying to fix it?? Especially as the warranty is run out.

Many thanks for your help.

[philthomas]

Go here and download & install the latest Network driver

[spongemom]

Thanks for your quick reply.
I have tried what you suggested and I still get no internet connection. It looks like I have downloaded the driver but I only seem to get as far as the network wizard then I get the no internet connection message. Maybe it is me, as I am not really sure what I am doing. I would be realy grateful for any further help you could offer.

[philthomas]

Can I just check ... the message you are getting ... is it : no driver detected or no drive detected ?

Also is the Laptop working ok for everything except Internet access ?

Are there any other yellow exclamation marks in Device Manager ?

[spongemom]

Hello, Not sure about driver/ drive? I will have a go again tonight and let you know. There are 3 yellow ? marks in device manager under network controller pci, etc, I will take note of this properly also and let you know.

I really appreciate your help and patience and if their is anything else you need me to do please let me know.