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#1
23rd Jan 2009, 05:27
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Hi There
I bought an external hard drive last week. A 500Gb Storex Club U2s 350 model to be precise. I bought it whilst I was in France. The instruction manual that came with it said that it was "plug and play" and that by connecting it to my desk top via USB it should be automatically recognised. Trouble is that my PC doesn't recognise it and the Storex web site isn't much help in so far that it asks me to dial a hotline number in Paris, tried this but I'm afraifd that my "schoolboy" French was no match for their automated switchboard! Q: Does anyone know how I can get this hard drive to be "visible" to my PC? Are there any downloads/drivers that will help? |
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#2
23rd Jan 2009, 15:09
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If it's a normal USB2 External Drive, there are no drivers necessary ... it should be recognised by Windows, once plugged in.
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Have you tried it on a different PC ? My System: Home Build
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#3
23rd Jan 2009, 15:25
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Well is it not for vista? some of the stuff that's out their still doesnt work with vista...
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#4
23rd Jan 2009, 15:59
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Try looking at the device manager see if it is listed in there...
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#5
26th Jan 2009, 04:53
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Quote:
Thanks for your feedback. I have tried the original desk top, my laptop and my work's laptop all which have USB2 enhancement and none of them acknowledge the existance of the Stroex external hard drive. I did eventually get someone from their French operation to e-mail me back and their suggestion was to take it back to the shop I bought it from in Calais and get my money back. Think I will just write it off as a bad experience and buy one from the UK. Do you have any recommendations? Regards, Ken |
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#6
26th Jan 2009, 05:57
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Hmmmm. .... it does sound like a faulty unit, from what you describe.
Why not remove the drive from the enclosure and hook it up to your PC and test whether the drive itself is ok ..... it could just be a faulty enclosure circuit or PSU (if it has one). If the drive proves to be OK, you can grab anExternal enclosure quite cheaply to house it. If you need any help with the above, shout back. |
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#7
27th Jan 2009, 10:07
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heyy,
i know this doesnt help exactly. ive got a external hard drive, its a few years old now tho. it works fine in windows xp, on usb 2.0 and 1.1. but when u plug it into a vista machine, it just doesnt appear. not in device manager, or my computer. you dont even get the little annoying noise to tell you that its been plugged in. just looking bk what kenreidy put, he doesnt mention wot O/S any of the machines are that hes tried the drive on.. MCTW |
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#8
16th Apr 2009, 01:34
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Hi kenreidy, I have a 1tb ext hdd hooked up to my Vista Ultimate and the only way I get it to recognize the drive is to turn the drive enclosure on and reboot the pc. If I turn it on after the pc is booted up you cannot see the hdd, otherwise it works good. I am using a Welland enclosure.
Vista Ultimate Asus P5Q Pro Board Intel Quad 6600 PCU 4 Gig Ram MSI N9600GSO Graphic 4 x 500Gig Sata WD HDD 1 x 1TB Sata WD Ext Hdd 2 x Asus Sata DVD Burners Creative X-Fi Extreme Audio |
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#9
16th Apr 2009, 07:52
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The other PCs you tested on, were they all Vista? If so try something on XP, other than that just do what Phil said, replacing the enclosures, my brother had one that refused to work in any enclosure, but always out of one, so it now lives in a cardboard box
 PC's can be very strange and unpredictable, think about the things you least expect to work, and 9 times out of 10, they will.
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"Why did they [PS3 Slim] stick with the UFO landing on a rectangle look" --- Nilay Patel; Engadget Ep. 160 My System: FordyPC
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