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#1
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| Hi, I recently bought an external hard drive to use as backup for my home PC. However when I plug it in via USB it doesn't appear in My Computer so I can't access it. I've checked within Device Manager and it is shown there under Other Devices. I have also tried plugging the hard drive into my work laptop and it is recognised instantly. Both pc and laptop are running Windows XP although only my home pc has SP2 installed. Can anyone help with suggestions as to what I can do to make this drive available on my home pc? Thanks. Last edited by GerM : 16th Jul 2007 at 11:57 AM. |
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#2
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| Did you try a reboot? Did you try other USB slots?
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#3
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| Yeah I have tried all USB ports and have rebooted pc a number of times to no avail. |
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#4
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| sounds like it needs drivers, did it come with drivers? What brand is it?
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#5
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| Its meant to be plug n play which is the case on my laptop but not with my home pc, so no drivers required. It didn't come with any drivers. When I plug it into the laptop it appears as "Initio Toshiba MK3012GAS USB Device". I've tried looking for drivers for this device name but with no luck. |
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#6
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| Is it USB 2.0 and you don't have it? Also try re-installing your USB/Motherboard drivers.
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#7
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| Hi, yes it is USB 2.0 and both pc and laptop have it. As for reinstalling USB & Motherboard drivers I would need advice on how to do that. |
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#8
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| Is the PC branded? If so what is the make and model?
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#9
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| Have you formatted this new drive yet Germ?
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#10
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| The pc is a Dell Dimension DIM 2400 Pentium 4. I've not formatted the disk as the pc can't see it so I can't do anything to it. |
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#11
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| You can't see it in My Computer that's all.
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Go to Control Panel/ Admin Tools/ Computer Management/ Disk Management, now you should see the drive just right click on it and format it. My System: #
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#12
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| Hi Wolfeymole, I've just tried as you suggest but its not shown within Computer Management. All I can see there is the C: Drive. |
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#13
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| Use the laptop to format it
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#14
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| Will do, but my laptop is in work so I will need to do that tomorrow. Thanks for all your help. |
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#15
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| This may well be a case like Dave says where the HDD requires USB 2.0 and the main pc does not support it so formatting via the laptop won't help.
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