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  #1  
Old 27th Sep 2007
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debrag  United Kingdom
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Default external hard-drive problem

my device is installed on my laptop. I get the 'safely remove hardware' promot but the hard drive isn't showing up in my computer.
Is there a problem with the hard drive or the laptop?
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  #2  
Old 27th Sep 2007
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Default external hard-drive problem

Its not listed under My Computer? Silly question but have you tried rebooting the laptop after unplugging the external HD and then plugging drive back in again. Thats worked for me once again when my laptop didn't pick up my old HD.
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  #3  
Old 28th Sep 2007
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Default external hard-drive problem

yep I've done that. Doesn't show up on my laptop or pc
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  #4  
Old 29th Sep 2007
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Default external hard-drive problem

Hmm are you sure the device is installed properly? Whats OS are you using?
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Euro Championships tip = Spain & Torres<- Damn I should have placed a bet on them

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My System: HistoryGirl

CPU(s):
Intel Core Duo T7300
Motherboard:
RAM:
2GB
Graphics Card(s):
nVida GeForce 8600M GS 256MB
Sound Card:
RealTek High Definition Audio
Hard Drive(s):
160GB SATA
Optical Drive(s):
HL-DT-ST DVDRAM GSA-T20 ATA
Case / PSU:
Cooling:
Network / Internet:
Intel (R) Wireless Wifi Link 4965AGN
Monitor(s):
15.4 WXGA Display
Operating System(s):
Windows Vista Ultimate

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  #5  
Old 1st Oct 2007
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Default external hard-drive problem

XP on my PC & Vista on my Laptop.

When I first plug it in, I get the whole 'mass storage unit' info and then get told it's ready to use and teh drivers have been installed
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  #6  
Old 2nd Oct 2007
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Default external hard-drive problem

Hmm erm so its working fine on your PC but not the laptop. What version of Vista are you using? I have Ultimate on my laptop and I haven't had any problems getting it to recognise my external HDD. Could you perhaps do a screenshot of what it says?
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Euro Championships tip = Spain & Torres<- Damn I should have placed a bet on them

Make Poverty History

Justice for the 96 <- Please take a look
__________________

My System: HistoryGirl

CPU(s):
Intel Core Duo T7300
Motherboard:
RAM:
2GB
Graphics Card(s):
nVida GeForce 8600M GS 256MB
Sound Card:
RealTek High Definition Audio
Hard Drive(s):
160GB SATA
Optical Drive(s):
HL-DT-ST DVDRAM GSA-T20 ATA
Case / PSU:
Cooling:
Network / Internet:
Intel (R) Wireless Wifi Link 4965AGN
Monitor(s):
15.4 WXGA Display
Operating System(s):
Windows Vista Ultimate

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  #7  
Old 2nd Oct 2007
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Default external hard-drive problem

will do the screenshot tonight

It don't work on either my pc or laptop
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  #8  
Old 2nd Oct 2007
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Default external hard-drive problem

OK well if it doesn't install on either it suggests there is likely to be a problem with the hard drive. Did you buy it new?
__________________
Euro Championships tip = Spain & Torres<- Damn I should have placed a bet on them

Make Poverty History

Justice for the 96 <- Please take a look
__________________

My System: HistoryGirl

CPU(s):
Intel Core Duo T7300
Motherboard:
RAM:
2GB
Graphics Card(s):
nVida GeForce 8600M GS 256MB
Sound Card:
RealTek High Definition Audio
Hard Drive(s):
160GB SATA
Optical Drive(s):
HL-DT-ST DVDRAM GSA-T20 ATA
Case / PSU:
Cooling:
Network / Internet:
Intel (R) Wireless Wifi Link 4965AGN
Monitor(s):
15.4 WXGA Display
Operating System(s):
Windows Vista Ultimate

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  #9  
Old 2nd Oct 2007
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Default external hard-drive problem

yes new in june from Maplin

Last edited by debrag : 2nd Oct 2007 at 03:59 PM.
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  #10  
Old 2nd Oct 2007
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Default external hard-drive problem

May I ask what is it brand etc
__________________
Euro Championships tip = Spain & Torres<- Damn I should have placed a bet on them

Make Poverty History

Justice for the 96 <- Please take a look
__________________

My System: HistoryGirl

CPU(s):
Intel Core Duo T7300
Motherboard:
RAM:
2GB
Graphics Card(s):
nVida GeForce 8600M GS 256MB
Sound Card:
RealTek High Definition Audio
Hard Drive(s):
160GB SATA
Optical Drive(s):
HL-DT-ST DVDRAM GSA-T20 ATA
Case / PSU:
Cooling:
Network / Internet:
Intel (R) Wireless Wifi Link 4965AGN
Monitor(s):
15.4 WXGA Display
Operating System(s):
Windows Vista Ultimate

Want your system info in your signature?
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