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  #1  
Old 27th Sep 2007, 13:55
Member Group
 
my device is installed on my laptop. I get the 'safely remove hardware' promot but the hard drive isn't showing up in my computer.
Is there a problem with the hard drive or the laptop?
  #2  
Old 27th Sep 2007, 14:30
Donor Group
 
Its not listed under My Computer? Silly question but have you tried rebooting the laptop after unplugging the external HD and then plugging drive back in again. Thats worked for me once again when my laptop didn't pick up my old HD.
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  #3  
Old 28th Sep 2007, 00:58
Member Group
 
yep I've done that. Doesn't show up on my laptop or pc
  #4  
Old 29th Sep 2007, 15:27
Donor Group
 
Hmm are you sure the device is installed properly? Whats OS are you using?
__________________
Euro Championships tip = Spain & Torres<- Damn I should have placed a bet on them

Make Poverty History

Justice for the 96 <- Please take a look
  #5  
Old 1st Oct 2007, 00:53
Member Group
 
XP on my PC & Vista on my Laptop.

When I first plug it in, I get the whole 'mass storage unit' info and then get told it's ready to use and teh drivers have been installed
  #6  
Old 2nd Oct 2007, 07:39
Donor Group
 
Hmm erm so its working fine on your PC but not the laptop. What version of Vista are you using? I have Ultimate on my laptop and I haven't had any problems getting it to recognise my external HDD. Could you perhaps do a screenshot of what it says?
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Euro Championships tip = Spain & Torres<- Damn I should have placed a bet on them

Make Poverty History

Justice for the 96 <- Please take a look
  #7  
Old 2nd Oct 2007, 07:42
Member Group
 
will do the screenshot tonight

It don't work on either my pc or laptop
  #8  
Old 2nd Oct 2007, 07:57
Donor Group
 
OK well if it doesn't install on either it suggests there is likely to be a problem with the hard drive. Did you buy it new?
__________________
Euro Championships tip = Spain & Torres<- Damn I should have placed a bet on them

Make Poverty History

Justice for the 96 <- Please take a look
  #9  
Old 2nd Oct 2007, 07:59
Member Group
 
yes new in june from Maplin
  #10  
Old 2nd Oct 2007, 08:07
Donor Group
 
May I ask what is it brand etc
__________________
Euro Championships tip = Spain & Torres<- Damn I should have placed a bet on them

Make Poverty History

Justice for the 96 <- Please take a look
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