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  #1  
Old 27th Sep 2007, 12:55 PM
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debrag  United Kingdom
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Default external hard-drive problem
my device is installed on my laptop. I get the 'safely remove hardware' promot but the hard drive isn't showing up in my computer.
Is there a problem with the hard drive or the laptop?
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  #2  
Old 27th Sep 2007, 01:30 PM
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Default external hard-drive problem
Its not listed under My Computer? Silly question but have you tried rebooting the laptop after unplugging the external HD and then plugging drive back in again. Thats worked for me once again when my laptop didn't pick up my old HD.
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  #3  
Old 27th Sep 2007, 11:58 PM
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Default external hard-drive problem
yep I've done that. Doesn't show up on my laptop or pc
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Old 29th Sep 2007, 02:27 PM
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Default external hard-drive problem
Hmm are you sure the device is installed properly? Whats OS are you using?
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  #5  
Old 30th Sep 2007, 11:53 PM
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Default external hard-drive problem
XP on my PC & Vista on my Laptop.

When I first plug it in, I get the whole 'mass storage unit' info and then get told it's ready to use and teh drivers have been installed
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Old 2nd Oct 2007, 06:39 AM
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Default external hard-drive problem
Hmm erm so its working fine on your PC but not the laptop. What version of Vista are you using? I have Ultimate on my laptop and I haven't had any problems getting it to recognise my external HDD. Could you perhaps do a screenshot of what it says?
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HL-DT-ST DVDRAM GSA-T20 ATA
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  #7  
Old 2nd Oct 2007, 06:42 AM
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Default external hard-drive problem
will do the screenshot tonight

It don't work on either my pc or laptop
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  #8  
Old 2nd Oct 2007, 06:57 AM
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Default external hard-drive problem
OK well if it doesn't install on either it suggests there is likely to be a problem with the hard drive. Did you buy it new?
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  #9  
Old 2nd Oct 2007, 06:59 AM
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Default external hard-drive problem
yes new in june from Maplin
Last edited by debrag : 2nd Oct 2007 at 06:59 AM.
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  #10  
Old 2nd Oct 2007, 07:07 AM
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Default external hard-drive problem
May I ask what is it brand etc
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Euro Championships tip = Spain & Torres<- Damn I should have placed a bet on them

Make Poverty History

Justice for the 96 <- Please take a look
__________________

My System: HistoryGirl

CPU(s):
Intel Core Duo T7300
Motherboard:
RAM:
2GB
Graphics Card(s):
nVida GeForce 8600M GS 256MB
Sound Card:
RealTek High Definition Audio
Hard Drive(s):
160GB SATA
Optical Drive(s):
HL-DT-ST DVDRAM GSA-T20 ATA
Case / PSU:
Cooling:
Network / Internet:
Intel (R) Wireless Wifi Link 4965AGN
Monitor(s):
15.4 WXGA Display
Operating System(s):
Windows Vista Ultimate

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  #11  
Old 2nd Oct 2007, 07:19 AM
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Default external hard-drive problem
Western Digital - Elements
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  #12  
Old 2nd Oct 2007, 07:20 AM
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Default external hard-drive problem
Did the hard drive show up before and then stop showing up? Or has it always been like this? Is the hard drive formatted? Did you get a case and then put a hard drive in it? if its new, its possible this could be the prob. If you right click on the 'My computer` icon on the desktop, then click on 'manage', this should bring up the computer management box. Click on 'disk management' and if its connected it should show up on there. if it needs formatting it will probably say 'unformated' or something like that on the drive, if my memory serves me right. This is based on XP setting, not sure if they have changed it on Vista.

If it needs formatting then there is an option to format in computer management.
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