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#1
31st May 2009, 08:12
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Hi
I am using Norton Ghost Version 14 (previously Version 10) and have recently experienced problems in dismounting a mounted drive image in Explorer. I can mount the image and assign a drive letter and access the contents but when I try to dismount it I get an Mount/Dismount error message that states "Cannot Retrieve Drive Information". On restart it does dismount the drive. I also get an error message in Event Viewer relating to V2imount, Category (2), Event 57. As this has only become a problem very recently I am assuming that it is caused by a recent update to some software; Windows XP SP2 updates, Ad-Aware or Spy-bot perhaps. Can anyone suggest what might be the cause and a possible remedy. |
