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  #1  
Old 26th Jan 2008, 00:20
New Member Group
 
Hi
I have a problem.
I usually back up my data regularly on an external USB Hardrive.
Recently I switched from Norton AV 2008 to NOD32 Antivirus.

I tried today to plug in my Ext Hardrive and I notices the Computer Hangs and the cursor changed to an hour glass and that I cant access anything , No explorer, not even alt+ctrl+del to see what is not responding.
Only a reboot wud start it back up. and when this tim I treid to plug it in from the front USB of the PC...it did recognised a USB device but shortly after Hanged again.
I first thought it was the NOD32 A/V so I disabled it.
I restarted again and it did the same thing...Hung again after inserting the USB Hardirve.
So I rebooted again and did a complete Virus scan and all report came up clean.
I tried going into control Panel and Device manager and it said that all USB were working fine, I hit alt+ctrl+del to see the Taskmanger and opening Explorer.... But when I plugged in the Ext Hardive Taskmanger show COntrol Panel "Not responding" and XP hung once again with the Hour glass...and Explorer did not show the Ext drive.

I really need to access the USB Ext H/drive since I have valuable data on it that I need to retrieve.
Prior to swirching from Norton to NOD32, the USB Ext H/Drive Worked fine.
Im Running Win XP SP2, The motherboard is a MSI K9, with 4 USB port built on in the back and 2 USB connections in the front., AMD 3200 64bit, 1 Gb RAM.
Please let me know if u need anymore info.

What can possibly be wrong?

Thanks in advance....for any help rendered.
  #2  
Old 26th Jan 2008, 00:31
Banned Group
 
have you tried it another computer?? with the same virus software???
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