[gratefullydead]

Hey I bought a 2 Gb sanDisk Sansa Mp3 player at the beginning of the summer I don't even think its completely full yet but now whenever I plug it into my computer my computer makes the little ding to show something's connected but no bubble pops up telling me its connected and theres no directory in my computer. the Mp3 player charges itself and goes to the connected to PC screen but nothing comes up on my computer....any ideas?

[Mike0001]

Try flashing its firmware to the latest version and see if that cures the problem. The tools are on sandisk's site. My daughter and her boyfriend have one and have no problems.

[gratefullydead]

alright so updating the firmware didnt work out for me i dont know whats wrong with it unless i downloaded the wrong thing im like 90% sure it was right tho you dont have a link you could send me do you?

[Mike0001]

Can you try:

http://www.sandisk.com/Retail/Default.aspx?CatID=1376

Run that installer and then run the program it creates.

[gratefullydead]

no man after installing that download it still wont work for me it still makes the connected noise but the Mp3 player doesnt come up in my computer

[mbonwick]

NO offence, but have you turned the player on while it is connected? I know with my iRiver U10 it makes the ding and charges if it is switched off. To get it to come up in My Computer, it has to be turned on.

[gratefullydead]

nah man mine automatically turns on when you plug it in it goes to a connected screen so its kinda weird i mean the problem has to be with my computer right? i should try plugging it into one of my friends comps

[mbonwick]

Yes try that, but alos try turning it on before pulgging it in..see if that helps

[gratefullydead]

hmm no dice for turning it on first next time im going to one of my friends houses ill bring along the usb cord see if itll work on their computer

[4D(Fordy(Ford) Ollie]

Go into Device Manager

(My Computer>System properties>Device Manager)

It most likely will appear with a warning sign next to it? Post back yes or no.

[gratefullydead]

yeah so i figured out that its my usb port on the front of my comptuer it isnt getting enough power anymore so i just plug it into the back usb ports now and it works fine sorry bout that

[mrdaveyk]

not enough power? have you updated the usb hubs lately? i recently downloaded a new update and it stopped all my usbs working, i had to system restore