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  #1  
Old 29-01-2008, 07:48 AM
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Code 10


Hi Everyone

I am new to the forum and this is my 1st posting.

I am a novice with pc's and have just bought a new one & would like some help. It does not have sound and I get this message.

Cannot start Hardware
There was a probelm installing hardware

NVidia WDM Caoture (Universal)

This device cannot start (Code 10)

Could anyone help me with this problem and would this sort out the sound when it is fixed. Please - any replies could they be sent so a 2 year old could do it

Thnak you for your help
Lynne
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Old 29-01-2008, 08:59 AM
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Code 10


Originally Posted by lynne9999 View Post
Hi Everyone

I am new to the forum and this is my 1st posting.

I am a novice with pc's and have just bought a new one & would like some help. It does not have sound and I get this message.

Cannot start Hardware
There was a probelm installing hardware

NVidia WDM Caoture (Universal)

This device cannot start (Code 10)

Could anyone help me with this problem and would this sort out the sound when it is fixed. Please - any replies could they be sent so a 2 year old could do it

Thnak you for your help
Lynne
First, Welcome!

OK, the first step is to check if any drivers are missing.

Left click on Start.
Find My Computer and right click on it
A menu will appear. Left click Manage
In the window that appears, Left click Device Manager

Look for any entries with a big yellow exclamation through them. You can report these back here if you see any. Otherwise:

Right click any of these and select (ie, left click) Update Driver

Now what you do next depends on whether a "driver disk" was supplied with the PC. If it was, stick it into the cd/dvd drive.

On the Update Driver dialogue, choose automatic update and follow through any dialogues. If any warnings about unsigned drivers appear ignore the warnings.

Over to you.
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Old 29-01-2008, 02:40 PM
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Code 10


Hi Mike

Thank you, I will try this tonight and let you know what happens.

Lynne
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Old 30-01-2008, 07:30 AM
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Code 10


No luck - it just will not update - even with the disk - keeps saying code 10
Thank you
Lynne
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Old 30-01-2008, 09:18 AM
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Code 10


OK, can you download one/both of the programs on

<Link hidden. Register for free to see this link!>

and run them and see if this helps?

Depending on what hardware you have, you may need

<Link hidden. Register for free to see this link!>

instead, but note the warning to install Forceware first. This is available on the same site.

<Link hidden. Register for free to see this link!>
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Last edited by Mike0001 : 30-01-2008 at 09:23 AM.
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Old 30-01-2008, 06:55 PM
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Code 10


Hi Mike

done that, still no sound with realtek and still code 10 with nVidia WDM

Any more ideas
Thanks
Lynne
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Old 31-01-2008, 12:46 AM
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Code 10


Hi,

I am also haveing a similar problem although it is not with sound. when trying to read a memory card (M2) the computer does not recognise it and explorer freezes on tryin to open the SD drive. i went looking for the problem in device manager and found that the same problem (microsoft wpd filesystem volume driver error 10) was there.
i have been searching for an answer to this probem but i have found no luck.
please help us !
thanks
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Old 31-01-2008, 04:07 AM
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Code 10


Can't help here, but note that code 10 is not a specific error code, it's more like just saying "something's wrong with a device". Unlikely that one solution will fit all.
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