HP Pavilian PC - Sound Stopped Working After System Recovery

**Rookssailor** · #11 2nd Mar 2009, 01:18

Followed your last suggestion---uninstalled audio, rebooted, the reinstalled. No change---still no sound. What next?

~~Rik~~ · #12 2nd Mar 2009, 05:01

Are there any audio ports on the front of the case? If so, make sure they are connected to the mobo.

**Rookssailor** · #13 3rd Mar 2009, 11:17

Have 2 audio ports on the front of the case: 1 for "audio line in" and 1 for "microphone".Have no way to see how they are connected---but I have never used these ports.

**Rookssailor** · #14 5th Mar 2009, 15:19

I'm still relying on RIK and the rest of you knowledgeable guys to help me solve this nagging NO SOUND problem. The answer is here in this group---I'm sure. Come on---help me out!

~~Rik~~ · #15 5th Mar 2009, 15:59

Have a look at add/remove Programs within your control panel (make sure the show windows updates box is ticked) and see if service pack 3 or SP3 is installed. If it is, try uninstalling it.
SP3 has known issues with a number of different drivers and it's just possible that that is what your problem is. :)

Cadwin · #16 5th Mar 2009, 16:03

Do you have the original disks? Maybe you could load the drivers off of that. Or go to the HP website and see if they offer driver downloads.

~~Rik~~ · #17 5th Mar 2009, 16:05

I have already suggested that. :)

**Rookssailor** · #18 6th Mar 2009, 09:47

Thanks, RIK---checked in control panel (see no "show windows updates" box to tick) See no evidence of a service pack 3 or SP3---only SP2. Apparently the System Recovery I did does not automatically bring SP3 with it. Appreciate your help.

~~Rik~~ · #19 6th Mar 2009, 10:25

Try updating windows then, you never know, it may help. :)