lesser-equity

Magazine
Go Back   Computer Juice > Computer Hardware > Sound, Speakers & MP3 Players

Register


Default Sound buttons have suddenly stopped working

Evening all. I've recently come across a problem where the sound buttons on my laptop (volume up/down and mute) have stopped working. I've had the laptop nearly 3 years and have never had this problem, which is why I'm asking for your help. I've already tried scanning for viruses using ...


Reply
 
Thread Tools
  #1  
Old 6th Mar 2008, 09:28
New Member Group
 
Posts: 5
Default Sound buttons have suddenly stopped working

Evening all.

I've recently come across a problem where the sound buttons on my laptop (volume up/down and mute) have stopped working. I've had the laptop nearly 3 years and have never had this problem, which is why I'm asking for your help.

I've already tried scanning for viruses using AVG and re-installing the QuickPlay software, but both have failed.

The laptop I am using is a HP Pavilion DV5000 and it's running Windows XP Home Edition.

Any ideas? Oh and please be gentle, it's my first post
  #2  
Old 6th Mar 2008, 09:33
Donor Group
 
Skill Level: Beginner
Posts: 722
Default Sound buttons have suddenly stopped working

Does the laptop still make sound? You don't say it does or doesn't. If it still makes sound do the XP controls still work?

If that's a yes and yes, the levers below the buttons aren't engaging on the push switches any longer and someone's going to have to take the plastic cover off and re-align them. We can show you pictures if that's the case and you want to try it yourself.

If the sound (as opposed to the buttons) isn't working properly we can try to work out why too, we just need to know which way to move.
__________________

My System: Tim

Processor(s):
Athlon 64 3500+
Motherboard:
Asus A8N-VM CSM
RAM Memory:
Corsair PC3200 CL2 DDR-400 2GB
Graphics Card(s):
nVidia Geforce 6600 512MB
Sound Card:
Cherry RS 6000 M keyboard
Hard Drive(s):
Barracuda.7+ 2x200GB 58MB/s sustain
Optical Drive(s):
Samsung DVD-ROM TS-H352
Case / PSU:
Thermaltake Soprano
Cooling:
Stock
Network / Internet:
Telewest 2x20Mb/sec
Monitor(s):
SXGA flat panel
Operating System(s):
Slackware (2.6.27.7) (Fluxbox)
  #3  
Old 6th Mar 2008, 10:34
New Member Group
 
Posts: 5
Default Sound buttons have suddenly stopped working

Yeah, the sound DOES still work and the volume control in Windows DOES still function, it's just the buttons that don't function. However, it can't be the button alignment.

I failed to mention that the only time the buttons DO function is when I'm running QuickPlay (a pre-installed program that lets you play music and watch DVD's). That's the only time I have managed to get the buttons to function correctly...

Any more ideas? Thanks for the great response btw
  #4  
Old 6th Mar 2008, 11:14
Moderator Group
 
Skill Level: Advanced
Posts: 2,915
Default Sound buttons have suddenly stopped working

I had this after I reinstalled a new copy of XP on a laptop. Fixed it with a driver update.
__________________
serverguy

__________________

My System: Eclipse

Processor(s):
Intel C2D E7200 OC'd @ 3.6Ghz
Motherboard:
Asus P5Q Pro
RAM Memory:
OCZ 8GB 800Mhz
Graphics Card(s):
Saphire Radeon 4850
Sound Card:
Onboard
Hard Drive(s):
Vast
Optical Drive(s):
Sony al cheapo one.
Case / PSU:
Antec Three Hundred
Cooling:
Arctic Cooler 7 Pro, 3 case fans.
Network / Internet:
Titan ADSL
Monitor(s):
Dual 19" LCD
Operating System(s):
XP SP3
  #5  
Old 6th Mar 2008, 11:32
Donor Group
 
Skill Level: Beginner
Posts: 722
Default Sound buttons have suddenly stopped working

It hadn't occurred to me that those buttons actually have a driver but yes, of course they do. Neither would it have entered my head that it might get cast adrift somehow even if I'd have thought of it. Perhaps the HP site has a complete current driver download set you could invoke, I'm sure it does, I've been down that route there in my time.
  #6  
Old 6th Mar 2008, 14:16
New Member Group
 
Posts: 5
Default Sound buttons have suddenly stopped working

Well I've just installed both the Conexant AC-Link Audio Driver and the HP Quick Launch Buttons but both have failed to change anything!

I'm baffled as to why they've suddenly stopped working...

  #7  
Old 6th Mar 2008, 15:57
Moderator Group
 
Skill Level: Advanced
Posts: 2,915
Default Sound buttons have suddenly stopped working

It is certainly very strange why they have stopped, especially if you did nothing to cause them to stop.

The only other thing I can think is that one of the connecting wires from the buttons has come loose. This would require taking the laptop apart to fix, which is not for the faint hearted.

Is the laptop still under warranty? I guess it isn't as you have had it for quite a long time..

Edit: Also, I would have thought the Quick Launch Driver would have solved it if it was software related so I think it is down to a faulty connection.
__________________
serverguy

  #8  
Old 6th Mar 2008, 18:41
Donor Group
 
Skill Level: Beginner
Posts: 722
Default Sound buttons have suddenly stopped working

Getting in as far as the button connectors is a junior school exercise, I'll find the instructions tomorrow and post them here (it's 1.42am at the moment and I have classes in the morning).
  #9  
Old 7th Mar 2008, 03:02
New Member Group
 
Posts: 5
Default Sound buttons have suddenly stopped working

Cheers guys.

It's not under warranty but I did pay for insurance for 5 years, the only problem being I've got to send it in and be without it for a few weeks!
  #10  
Old 7th Mar 2008, 05:20
Donor Group
 
Skill Level: Beginner
Posts: 722
Default Sound buttons have suddenly stopped working

The HP Pavilion dv5000 Notebook PC - Maintenance and Service Guide is at http://h10025.www1.hp.com/ewfrf/wc/m...lc=en&lang=en& and the part you need to get under to adjust the push-rods is the LED board on page 5-26. I've no idea whether it's the cause of your problem but it was on a machine I adjusted last year. You'll need to read the service guide to get an idea of how finicky it is.
Reply

Donate

Register

Bookmarks

Similar Threads
Thread Thread Starter Forum Replies Last Post
Motherboard Problem? - USB Connections Have Suddenly Stopped Working redden137 CPUs, Motherboards & RAM 11 17th Sep 2009 04:40
Laptop Suddenly Stopped Working real77 Laptops, Mobiles & PDAs 12 30th Aug 2009 12:08
HP Pavilian PC - Sound Stopped Working After System Recovery Rookssailor Sound, Speakers & MP3 Players 18 6th Mar 2009 10:25
Sound has stopped working stubbo Sound, Speakers & MP3 Players 8 15th Jan 2009 17:12
USB ports stopped working graemecunn General Hardware Chat 5 6th Jan 2008 16:45
Thread Tools




Arabic Bulgarian Chinese (Simplified) Chinese (Traditional) Croatian Czech Danish Dutch English Finnish French German Greek Hebrew Hungarian Italian Japanese Korean Latvian Lithuanian Norwegian Polish Portuguese Romanian Russian Serbian Slovak Spanish Swedish Thai Turkish Ukrainian

Copyright ©2006 - 2009 Computer Juice.

Powered by vBulletin® Copyright ©2000 - 2009 Jelsoft Enterprises Ltd. SEO by vBSEO ©2009, Crawlability, Inc.