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Old 12th Oct 2007, 12:03 PM
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Default Acer Aspire not playing dvds!

Hi,

I really hope someone can help me, this site has been recommended to me by someone on Answerbank-
I am usless with computers, my boyfriend has done something to my laptop that he won't admit he cannot fix.
It will not play dvd's anymore, My computer shows the drive woth a red circle around it and a line through. But when you look at properties it says it is working! Someone on Answerbank advised me to remove the Acer E lock program which i have done but still no joy.

PLEASE HELP! And be gentle am not very technological!

Thanks xx
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  #2  
Old 12th Oct 2007, 12:59 PM
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Default Acer Aspire not playing dvds!

Try this, go to Start, control panel,system,hardware,device manager..Click on DVD/CD-ROM drives
Right click on the drive and select uninstall
Then reboot your computer, windows will then automatically detect new hardware and hopefully it will work then

EDIT: assuming you are using XP
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Last edited by SocialWarfare : 12th Oct 2007 at 01:00 PM.
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Old 12th Oct 2007, 01:04 PM
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Default Acer Aspire not playing dvds!

I have tried that but it still says it is 'restricted'?? Think it may be a vista problem, but can't reinstall as i have no dvd drive? Dunno?
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Old 12th Oct 2007, 01:12 PM
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Default Acer Aspire not playing dvds!

Have you tried a System Restore to before the problem started.
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Last edited by evilfantasy : 12th Oct 2007 at 01:12 PM.
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Old 12th Oct 2007, 01:18 PM
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Default Acer Aspire not playing dvds!

I think my boyfriend did one? am not 100% sure though, I suppose it would be more helpful if I waited till he was here to answer the questions I can't.

What is best to do? Repost later? Or do i just write on this post again?

Sorry for my stupidity
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Old 12th Oct 2007, 01:22 PM
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Default Acer Aspire not playing dvds!

Replying here will be best.
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Old 14th Oct 2007, 04:34 AM
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Default Acer Aspire not playing dvds!

Unistalled all E technology and still no joy? This is really beginning to dumbfound me!!
Any ideas what to do next?
Thanks
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