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  #1  
Old 12th Mar 2009, 18:03
New Member Group
 
Dell Latitude D800 Monitor Behaves Oddly After RAM Install - Green Bars?

Hello everyone,

I’m running out of patience trying to tackle this issue on my own, so I’d really appreciate any help you could provide.
Recently I installed 1 GB RAM expansion into my Girlfriend’s Dell. Things were going great for about the first hour, but then the computer froze up in the middle of a windows update.

At first I thought it might be just mismatched RAM not getting along, but when I removed the RAM and replaced with original and now the screen on the laptop either displays a clump of multi-colored bars or the backlight just glows brightly (almost purple). Hooking the machine to an external monitor has had no effect (it either displays no signal or out of range) [with any RAM pairing]. I’ve been able to get it to start (through the basic windows XP PRO start), but then the screen pixelzed and froze. But, I’ve only been able to get this to happen if the power is disconnected for a length of time (overnight). Other than that it’s either green bars or glowing purple.

Has anyone heard anything about issues like this? Any solutions or direction would be greatly appreciated!

Thanks
  #2  
Old 13th Mar 2009, 03:52
Moderator Group
 
Have you tried booting in safe mode? (F8)
Also when you installed the RAM could you have knocked a cable off the GPU?
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  #3  
Old 22nd Mar 2009, 05:16
Member Group
 
did ou install it with an anti static wrist band etc?

if not you may have caused some damage to the chips
try a RAM tester
  #4  
Old 22nd Mar 2009, 05:26
Donor Group
 
Also, did you make sure you matched it correctly with the motherboard?

I had a palava recently because my RAM wasn't correct for my mobo...
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  #5  
Old 11th Apr 2009, 06:36
New Member Group
 
Thanks for all the replies,

After exploring the issue further (thanks SocialWarefare) it appeared as though the video card coincidentally quit causing the issue which appears to be unrelated to the RAM upgrade. I removed/replaced the video card with a "new" one from eBay and it's back working nicely (I swear this machine has gremlins dead set on making me look foolish).

Thanks again for the direction!
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