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  #1  
Old 19th Jul 2009, 21:03
Zag
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hi i have a acer laptop with xp on it and the long and short is it gets to the windows startup screen and then the thing just hangs what can this be and how can i fix it please help me
  #2  
Old 20th Jul 2009, 10:49
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Is it new?

Or suddenly started doing this?
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  #3  
Old 20th Jul 2009, 12:49
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Any recent hardware/software changes?
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  #4  
Old 20th Jul 2009, 13:28
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Can you boot into windows by tapping F8 and selecting safe mode?
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  #5  
Old 20th Jul 2009, 22:19
Zag
New Member Group
 
hi thanks gang ok first no it is about 3yrs old
yes i gave the f8 a go but still hangs even in safe mode ?????
and no no new software sorry
  #6  
Old 21st Jul 2009, 00:41
New Member Group
 
Quote:
Originally Posted by Zag View Post
hi i have a acer laptop with xp on it and the long and short is it gets to the windows startup screen and then the thing just hangs what can this be and how can i fix it please help me
I had similar problems with my pc, It is the fault of power not offer enough energy. try testing it by disconnecting those hardware one by one. Wish u luck!
  #7  
Old 21st Jul 2009, 01:18
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I would suspect it's probably a RAM issue.

Do you have a warranty still? Because I don't want to tell you to start digging in there if it'll void your warranty.. :S
  #8  
Old 21st Jul 2009, 05:53
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Quote:
Originally Posted by ukitfans View Post
I had similar problems with my pc, It is the fault of power not offer enough energy. try testing it by disconnecting those hardware one by one. Wish u luck!
I don't think it's very easy to methodically tear out pieces of his laptop.

If it's hanging in Safe Mode, though, it is likely a hardware issue. You can double check via a Linux LiveCD and see if that exhibits the same problem. Overheating (causing thermal throttling) is possible but unlikely, RAM could be the culprit, but like Fordy said if you have a warranty and it prohibits opening anything up let them fix it.
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