Need Special Help.

ilplvm · #1 15th Dec 2007, 23:17

I am a computer person.
But now my computer has a serious problem and I can do nothing on it.

I have a HP dv6113us laptop. It was just past the warrant.
The computer got some virus, So I decided to use system recovery
to set it back to the original.

I created recovery dsics and ran it on my pc.
After the recovery format the disc c: drive and started to recovery,
I received an error message.
"File minint\system32\ntoskrnl.exe could not be loaded. The error code is 4.
Press any key to exit."

I tested my hard drive. I got the 'Pass' result. It meant the hard drive is OK.

I tried many time. I cannot avoid this error message and I kept getting this
message and system kick me out. and reboot the computer.

Now I have no OS on my computer and I can't do recovery.
The computer is totally dead. I don't know want I can do!

Anyone can help me?
Thanks a lot.

**4D(Fordy(Ford) Ollie** · #2 17th Dec 2007, 11:51

Put a new OS on it, the recovery disc from the one that was on there previously or a new one, and chances are it might be ok :D

ilplvm · #3 17th Dec 2007, 12:26

Quote:

Originally Posted by 4D(Fordy(Ford) Ollie

Put a new OS on it, the recovery disc from the one that was on there previously or a new one, and chances are it might be ok :D

Thanks a lot.
I tried and it seems the problem is still there.
A hard drive Problem??

**4D(Fordy(Ford) Ollie** · #4 18th Dec 2007, 10:07

What kind of anti virus gear have you got on there? or none? try getting something on there to wipe it off, or is that impossible because of the virus?