Bluetooth Hardware Problems

**Paul4763** · #1 20th Oct 2009, 10:14

My laptop comes with built in bluetooth. It's an ASUS M51A and I haven't attempted to use it before, but now I do want to use it well it doesn't work.

I've attempted installing drivers and halfway through the installation it always sayd "plug in bluetooth device" and I hae no idea what it's talking about.

I've looked on some ASUS forums and apparently you have to install the ASUS Wireless Console, so I do, but that didn't help matters. Didn't help anything.

Anyone got a clue on bluetooth drivers or anything of that nature?

**Mike0001** · #2 21st Oct 2009, 14:05

Right click on Computer, select Manage, then Device Manager.

Right click the bluetooth device and uninstall it.

Then right click and let Windoze find new hardware.

I have seen this happen with several bits of conflicting software.

**Paul4763** · #3 22nd Oct 2009, 05:07

I've looked thoroughly in Device Manager and it's not there.

Any ideas?

**Mike0001** · #4 22nd Oct 2009, 07:08

Then that is a problem. Have you right clicked and got Windoze to search for changes?

**Paul4763** · #5 22nd Oct 2009, 18:53

I did indeed. Got nothing,

**Mike0001** · #6 23rd Oct 2009, 02:53

Can you try the instructions here?

http://www.broadcom.com/support/bluetooth/update.php

**Paul4763** · #7 23rd Oct 2009, 08:39

Just says same as before. Please plug in bluetooth device :(

**mctw** · #8 23rd Oct 2009, 12:43

This might be a bit of a dumb question, but are you sure the laptop has bluetooth?

I have a laptop thats got a button on the front, that lights up, and is labelled bluetooth, and there are bluetooth drivers on the site of the laptop, but when I opened it, there wasn't actually a bluetooth module inside....

Took me ages to figure out why it couldn't find it! :-P