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  #1  
Old 16th May 2009, 12:16
New Member Group
 
Just got a brand new toshiba laptop, set it up and hit the connect to network button and it comes up with "no networks available" but I have tried in at two different houses where other laptops are working/connecting fine.

To me it feels like the internal network adapter is not working right or its somthing I need to do with it. The adapter is switched to the ON position

Went in the device manager and it lists only this under Network Adaptors - Realtek RTL8102E Family PCI-E Fast Ethernet

In the device manager on my sony pc it lists both a ethernet and a LAN express 802.11g network adapters.


Any Help please
  #2  
Old 16th May 2009, 12:32
Donor Group
 
Have you installed the drivers for it?
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  #3  
Old 16th May 2009, 12:41
New Member Group
 
Where do I locate the drivers? as far as I know I have as it says everything is working on the device manager
  #4  
Old 16th May 2009, 13:32
Donor Group
 
Should have come with a disc containing drivers and possibly software.

If not/they're instaled and still not working:
Start > Network > Network and Sharing Center > Manage Network Connections

There should be an icon in there, for the adapter you're using.

1) Right click it
2) Select Disable
---Note:
The adapter may already be disabled, if so, skip straight to step 4.
3) Right click it
4) Select Enable.

Now wait and with any luck it should identify and connect to your network.

If you have WEP or WPA encryption enabled you may have to go in to
Start > Connect to

To enter your security key or pass phrase, or it may prompt you for it automatically.

If it's still not showing just say and I'll list instructions for setting up a new network connection, I just don't want to type all that out if you're not going to need it.
__________________
"Why did they [PS3 Slim] stick with the UFO landing on a rectangle look" --- Nilay Patel; Engadget Ep. 160
  #5  
Old 16th May 2009, 13:54
New Member Group
 
Thanks just tried that and when i get to the network connections there is only the

Local area connection
network cable unplugged
realtek rtl etc etc

No wireless connection at all.


Just done it on my sony and it brings up two options, network cable and wireless adapter

Any idea?
  #6  
Old 16th May 2009, 14:21
Donor Group
 
If you definatly have a wireless adapter in your laptop, then it must be a driver/software issue.

It definatly didn't come with a CD?

If not try going to the manufacturers site for drivers and the application.
__________________
"Why did they [PS3 Slim] stick with the UFO landing on a rectangle look" --- Nilay Patel; Engadget Ep. 160
  #7  
Old 16th May 2009, 14:25
New Member Group
 
No CD

I'l check toshiba website again, im guessing i;d have to download it on my sony then usb it to the toshiba
  #8  
Old 16th May 2009, 14:29
Donor Group
 
Yeah, should work ok.

Of course the downside of that is you can never use ActiveX Controls to find out which one you need.. but don't worry about that

Let me know if it works or not.
__________________
"Why did they [PS3 Slim] stick with the UFO landing on a rectangle look" --- Nilay Patel; Engadget Ep. 160
  #9  
Old 16th May 2009, 14:57
New Member Group
 
Downloaded the driver, then installed. restarted pc but still not listed as exsisting at all anywhere
  #10  
Old 16th May 2009, 15:07
Donor Group
 
Hmm, certainly very odd.

Might be worth contacting Toshiba about it at this point, explain everything you've tried, and link them to this thread if needs be.

I'll have a think and post again if I think of anything..

Sorry I couldn't be of more help..
__________________
"Why did they [PS3 Slim] stick with the UFO landing on a rectangle look" --- Nilay Patel; Engadget Ep. 160
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