[chanetsa]

Hello All


Here's a weird and wicked problem that has me absolutely baffled. Do you think you could help me solve it?

For months now I have occasionally had problems transferring data via FTP to a remote server. This sees to be after leaving my notebook computer idle for some time. I would just restart the machine and all would work OK. Now that doesn't work and I am permanently disabled.

I can connect to remote sites via FTP, navigate the files and directories, change file names, download files and delete files- but I cannot upload.

I can browse the internet, read pages and do everything you would expect - except submit forms (I had to fill this for in on another computer).

I can download and read email but I cannot upload email.

Here's what I have tried so far: 1. Clean registry. 2. Scan for viruses. 3. Turn off my firewall and test. 4. Check firewall settings.

Note, I have 2 other computers that connect via the same ADSL2+ modem and everything works OK - so I suspect the computer itself.

I have Netcomm NB5Plus4W modem/router. Dell notebooks 2 running XP and one Vista. I use Zonealarm firewall software and Avast anti-virus.

Any ideas?

Thanks

Chanetsa

[Hybr!d]

I'd try uninstalling your firewall completely just to be sure.

Also do a spyware can using spybot, available in our downloads section.

[chanetsa]

Thanks Dave, I will have a go at that and let you know if it makes a difference.

Thanks for the advice.

Does anyone else have suggestions?

Chanetsa

[chanetsa]

I have now completely removed my firewall software and then reinstalled. I then ran Adaware to remove any possible spyware. Neither of these have made any difference.

I have also tried Tuneup Utilities 2007 software to clean out my system. Still no luck.

Does anyone have any ideas? I am concerned that I might have to reformat my hard disks and start again. It will take me 2 days to get back to where I was and I still won't know what caused the problem.

So any ideas will be great.

Thanks

Chanetsa

[Hybr!d]

Originally Posted by chanetsa

I have now completely removed my firewall software and then reinstalled. I then ran Adaware to remove any possible spyware. Neither of these have made any difference.

I have also tried Tuneup Utilities 2007 software to clean out my system. Still no luck.

Does anyone have any ideas? I am concerned that I might have to reformat my hard disks and start again. It will take me 2 days to get back to where I was and I still won't know what caused the problem.

So any ideas will be great.

Thanks

Chanetsa

You say you re-installed the firewall, you did test uploading before doing so?

Run this and post your log please. http://www.merijn.org/files/HiJackThis_v2.exe

[chanetsa]

Dave

Yes, I did. I tried to ftp a file to a remote server while I had no firewall at all and it would not upload.

So I installed the firewall again and retried. No luck.

Thanks

Chanetsa

[Hybr!d]

Run the program I suggested and post the log file here.

[chanetsa]

Interesting. I replaced the modem and it all worked OK, so would appear to be something to do with the modem. Note that of the 3 computers connecting to the internet via the problem modem, the 2 XP notebooks could not send data (eg email) but the XP machine had no problem.

Thanks

Chanetsa