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D-link broadband connection problems




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  #1  
Old 11th Dec 2007, 11:50
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Default D-link broadband connection problems

Hi, first post here - predictably I bring a problem!

I bought a D-link DSL-G624T router from pcworld in feb 07, cheapest I could find in a store. Signed up to 8mb tiscali, again the cheapest. While I was doing up my new flat I ran cat5 cable to the 3 bedrooms from the router, and installed plugs in each room. Everything worked perfectly with maybe one cutoff that required the router to be switched off until the end of July. During this time the 2 girls I was renting the place to (good times!) used the internet (i think) entirely wirelessly with their laptops. I was connected physically with the cable.

I moved out for August.

In september I had 2 new housemates move in. They both use the network ports in their rooms instead of the wireless connection that was previously used. Since then the router has been cutting off randomly and frequently (sometimes 5 or 6 times a day, sometimes much less, but almost always daily). You sit at the computer happilly surfing away and then click on a link and it says it can't connect to the page (or whatever it says, can't remember exactly). It's not always when there's been no activity, you could be watching a vid on youtube and the little red download bar below the vid will just stop dead. The only way to get it back it to switch the router on and off. I've been in contact with tiscali, they've given me all the usual chat and info, and the router settings are definately correct. I'm at my wits end with it now.

Is it a knackered router, or could it be my wireing of the network sockets is wrong, and is shorting out sometimes? (surely if it was wrong it just wouldn't work), could a setting in one of our 3 computers be screwing it up? Are tiscali a joke and it's all their fault? (I suspect not even they could be this bad) Could it be a BT line problem? Where do I start??! Any advice here would be great

cheers
  #2  
Old 11th Dec 2007, 12:44
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Default D-link broadband connection problems

If you bought it in February, take it back and get it changed whilst it's still under warranty.
That will eliminate the possibility of a Faulty router or prove it to be the problem
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