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  #1  
Old 8th Oct 2007, 07:55
Member Group
 
ok recently i got a virus from a keygenerator
the virus has been taken care of completely
but it changed my registry entries
1. it disabled task manager via hkeylocalmachine/software/micro/windows/currentversion/policies/disabletaskmanager
2 when i restarted my computer immediately after getting the virus it killed my internet
now when i plug the lan cable in it says connected it send packets but wont recieve any
and when i hit repair connection i get the "failed to query tcp/ip settings of the connection" msg
when u go into cmd and hit netstat there is nothing connected
and no ip under status of connection
so far i have:1. unchecked tcp/ip and restarted-nothing
2.goin the long method uninstalled tcp/ip stack and reinstalled-nothing
plz help
  #2  
Old 8th Oct 2007, 14:44
Moderator Group
 
Have you tried resetting the modem/router and rebooting the PC?
Have you tried removing the NIC from Device Manager and letting Windows Reinstall it?
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  #3  
Old 8th Oct 2007, 17:03
Member Group
 
ya ive reset the modem and computer a few times
ive narrowed it down its definitely not the modem
cuz im using it right now for my laptop
i was told it was the network card but its an onboard so i cant physically remove it
but ill try to uninstall the card and let windows redo it
  #4  
Old 9th Oct 2007, 09:29
Member Group
 
ok so i reset the modem and the computer- nothing................big suprise
and i uninstalled the network card and let windows reinstall it- nothing
it says the network card is workin properly and it has no problems connecting
but i still cant see the ip address
i hate computers
  #5  
Old 13th Oct 2007, 07:01
Member Group
 
plz help
i need internet
and not on a 15" slow
133mhz laptop
  #6  
Old 13th Oct 2007, 09:12
Moderator Group
 
Download LSP-Fix

After download is complete, Run LSP-Fix

Quote:
LSP-Fix is a free utility to repair a specific type of problem associated with certain Internet software. This type of software is known as a Layered Service Provider or LSP, a piece of software that can be inserted into the Windows TCP/IP handler like a link in a chain. However, due to bugs in the LSP software or deletion of the software, this chain can get broken, rendering the user unable to access the Internet.
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  #7  
Old 27th Oct 2007, 09:46
Member Group
 
i unzipped the lsp fix and clicked lsp
and it just opens up and says nothing found
and it wont let me do anything
i dont wanna click advanced mode because i dont know what im doin
  #8  
Old 27th Oct 2007, 09:56
Moderator Group
 
There was nothing in the Keep section?
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  #9  
Old 28th Oct 2007, 09:15
Member Group
 
yes there was a mswsock.dll i think
im goin from memory from a few days ago but im pretty sure thats the file name
i tried to click on it but it does nothing
i feel so helpless i usually can fix anything myself but this is got me stumped
  #10  
Old 28th Oct 2007, 09:22
Moderator Group
 
You "should" be able to select the mswsock.dll and add it to the Remove section and repair it.
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