[spiritual3]

hi everyone, need some help...again.
i run 2 comps, desktop and laptop, my laptop works wireless thru router, everythin workin fine until this morn when i tried to log into internet on laptop it came up no i.p address found, went in2 "run" and it came up as follows

i.p address......0000
subnet mask...0000
default gateway

can someone please tell me what i have done????
how do i find i.p address for laptop so i can right it?

[spot]

Shut everything down including the router.

Restart the router.

When it's up, restart the laptop.

Run another ipconfig /all and see what it says.

If that's not sorted it, go into your wireless management and reconnect to your network. Don't you have a system tray icon telling you you're disconnected?

[spiritual3]

hi spot
got the same advice from one of my sons friends that knows little bit bout pc's, did exactly what you have said and it worked a treat, my laptop is up and running fine, i'm a bit of a beginner with pc's and am so grateful to have a website like this to get help from.
so i'd just like to say a big THANK YOU to all involved.
No doubt i will be a regular visitor to computer-juice, so once again thank you for your help its very much appreciated.

[spot]

If you want to sound terribly au-fait with computers you can tell people you fixed things by "power-cycling the system". Turning it of and waiting until the fans stop and then turning it back on again fixes 90% of all known problems. It's a trade secret, the guild will banish me if they hear I told you.

I'm glad you're online again, congratulations.

(The other 10% of fixes are horrifying, you don't want to go near those)