[TheMinx32]

Hi everyone,
I'm new to the site and not at all computer minded!!!
Quick background to my problem..... bought myself a new Ipod which apparently needs a newer version of itunes than the one I use now. Downloaded it today, expecting it to be pretty straightforward, but it says I need service pack 2 which I dont at the moment to be able to install it. I then downloaded SP2 but keep getting a message saying something about needing to contact the system administrator to make changes.
This laptop was given me a couple of years ago by a friend who I am no longer in touch with so have no idea about the system administrator thing.
Is there anyway I can get around this problem? If as a last resort, I went and actually brought a disc with service pack 2 on would I still get the same message if I tried to install it?
Any advice would be really appreciated, but like I said I'm not computer minded at all so please keep it simple lol!!!
Thanks, Jo

[jack100]

back everything up and do a restore!

[Dave Hybrid]

Originally Posted by jack100 back everything up and do a restore!

That's a bit drastic...

Boot in safe mode and login as admin, then set admin rights for you personal user account.

[kanoakavirus]

also i belive you can download servise pack 2 from a microsoft website, google it my friend had the same problem as you and he was able to download it from microsofts website free of charge and for admin rights do as dave said if you dont know how i can either direct you to a freware program that starts you up in safe mode or for a faster way i can type up a step thru guid for you to folow

[serverguy]

I am willing to help you fix your computer but as it will take me a while to write a fix out, I would appreciate it first if you would reply saying that you are still having problems so as I do not waste my time writing a reply that will not get read.

You can have a look at this in the meantime if you want

Thanks