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  #1  
Old 15th Feb 2009, 17:40
New Member Group
 
My wifes Gateway notebook is not booting up correctly. about 5 seconds into the boot it goes to a black page that says its apologizes but windows did not start correctly and gives you 5 choices on how to continue the boot.

1) safe mode
2) safe mode with networking
3)safe mode with command

4) last know working config
5) normally

I have tried them all and it just reverts back to the first start up screen then back to the page with the 5 options. For a breif moment a blue screen appears with words but its gone to quick to read.?

Any suggestions? things to try. We really would not like to lose everything on this computer. Thanks for any help you can give.

Jaden
  #2  
Old 15th Feb 2009, 22:03
Member Group
 
could be a awefull load of things... things to try:

- remove attached hardware like usbsticks, usbnetworkcards and all other recently attached hardware. then try again

- get a windows cd and get in into repair mode. type in "chkdsk c:". then try again

- get a windows cd and do a repair install

- try to booting some live os to get documents rescued or put the drive in a pc/other laptop to get them resqued. just reinstall after that:)
  #3  
Old 16th Feb 2009, 15:22
New Member Group
 
thx.

Ill give some of those ideas a shot.
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