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Old 18-01-2008, 09:24 PM
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I have a Packard Bell i media 2422. I bought it with Vista pre installed, did not like it so formatted and installed XP. My problem is that when started the pc locks up/freezes and sometimes blue screens. When it is re started it runs fine. Turn it off for a while locks /freezes when started.!!


The codes on blue screen are:

0x0000009C
0x00000000
0xBAB3C050
0x00000800
0xB2000040

I have run Widows and Packard Bell diagnostics and no problems found.

Any help would be much appreciated.
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Old 19-01-2008, 06:14 AM
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the only one i got any sort of information out of was 0x0000009C. supportmicrosoft says that such an error was due most likely to overheating, or hardware failure of some sort.
"RAM, CPU, hardware bus, power supply, etc.), or from pushing hardware beyond its capabilities (e.g., overclocking a CPU)."

check for one of your components being faulty. remove the RAM, then start up. if you get errors, it's not the RAM. or not ONLY the RAM.

move to the hard drive. see if you can put in a new one into the machine and install XP on it again. see what happens. still errors? move on to the motherboard.

remove all parts except for the video card and the screen and other basic peripherals. if you reach the bios, then the board is fine.

if all the stuff checks out, it might be your processor.

i'd rule out the power supply because the symptoms don't fit. power supply issues usually show up as rapid on and off startups, or shutting off randomly.

the website it could also be due to overheating but i doubt that. usually it shuts down and says it had a thermal error and then restarts normally.

the only thing i can think of besides that is the hard drive being partitioned weird because vista was on it. microsoft made vista in such a way that it would be tough to remove. or at least that's what i hear.
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Old 26-01-2008, 04:38 PM
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Thanks for the advice and sorry its taken so long to reply, as i have had the pc in for repair .............Dave
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