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  #11  
Old 23rd Mar 2009, 09:35
New Member Group
 
No worries, it is probably a better idea to post the log, I'd just jump in and remove the little blighter but often steaming in is not best practice!
  #12  
Old 23rd Mar 2009, 09:48
Donor Group
 
Quite. I accidently rendered a laptop useless for a few months this way.

I was cleaning out several programs I thought were unwanted. One of which turned out to be the trackpad drivers...

Anyway, sorry bit of an off-topic comment but, just post the log and we can have a butchers ;)
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  #13  
Old 23rd Mar 2009, 10:42
Member Group
 
Hello again,

I removed some left over folders of Antivir and deleted (hopefully related!!) registry keys using their registrycleaner.exe. I also deleted 3 'drivers' one of which was the avgntmgr.sys - which are all apparently related to Antivir (assuming they're not malware etc). During these processes there was a couple of blue screens with different error messages but no crash dump and I did not make a note of the stop error messages . However, I know I've seen them before, one of which mentions a driver (i think it's a driver) at the bottom of the stop error screen called ep* (some numbers - can't remember!). Anyway, after the BSODs I deleted the 3 'antivir drivers' and no blue screens since.

I downloaded Hijackthis and installed after having to install MSVBVM60.DLL. This resulting log file is...

C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Google\Gmail Notifier\gnotify.exe
C:\Program Files\POP Peeper\POPPeeper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\WINDOWS\system32\tcpsvcs.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.huddi.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Program Files\Google\Gmail Notifier\gnotify.exe
O4 - HKCU\..\Run: [POP Peeper] "C:\Program Files\POP Peeper\POPPeeper.exe" -min
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: (no name) - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/betapit/PCPitStop.CAB
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Filter: application/xhtml+xml; charset=iso-8859-1 - {32F66A26-7614-11D4-BD11-00104BD3F987} - C:\Program Files\Design Science\MathPlayer\MathMLMimer.dll
O18 - Filter: application/xhtml+xml; charset=utf-8 - {32F66A26-7614-11D4-BD11-00104BD3F987} - C:\Program Files\Design Science\MathPlayer\MathMLMimer.dll
O18 - Filter: text/xml; charset=iso-8859-1 - {32F66A26-7614-11D4-BD11-00104BD3F987} - C:\Program Files\Design Science\MathPlayer\MathMLMimer.dll
O18 - Filter: text/xml; charset=utf-8 - {32F66A26-7614-11D4-BD11-00104BD3F987} - C:\Program Files\Design Science\MathPlayer\MathMLMimer.dll
O23 - Service: HP Port Resolver - Hewlett-Packard Company - C:\WINDOWS\system32\spool\drivers\w32x86\3\HPBPRO. EXE
O23 - Service: HP Status Server - Hewlett-Packard Company - C:\WINDOWS\system32\spool\drivers\w32x86\3\HPBOID. EXE
O23 - Service: iPod Service - Unknown owner - C:\Program Files\iPod\bin\iPodService.exe (file missing)
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe

--
End of file - 5716 bytes
  #14  
Old 23rd Mar 2009, 11:04
Donor Group
 
Also check C:\Windows\ System32 \drivers folder for avgntmgr.sys, as this is a genuine Avira file.

Did you check msconfig start up to see if it's listed ?
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  #15  
Old 23rd Mar 2009, 11:08
Donor Group
 
Sorry I missed your last post ..... how are things now ?
  #16  
Old 23rd Mar 2009, 11:11
New Member Group
 
I'm no HJT expert but most of that looks OK apart from the entries that have 'No File'

I can only presume that if you didn't use HJT to fix the files and just did a search and binned them, that would mean that possibly there is still a registry entry for them. Hence they are showing in the log as no file.

The HP thingy looks like a hewlet packard driver, If you check it and click fix it will disable it from startup but not remove it, so I believe. Or you could do it in msconfig if you prefer. But your HP printer may not work without it
  #17  
Old 23rd Mar 2009, 11:30
Donor Group
 
Yeah that's what I thought, generally looked okay, wait for evilfantasy to give it a look though, he's the grand-wizard
__________________
"Why did they [PS3 Slim] stick with the UFO landing on a rectangle look" --- Nilay Patel; Engadget Ep. 160
  #18  
Old 23rd Mar 2009, 11:37
Member Group
 
Right then,

I have only 3 programs at start up:

gmail notifier
pop peeper
ctfmon (whatever that is?)

avgntmgr.sys doesn't seem to exist anymore. Hijackthis says I have an 'ipod service' but I haven't!! Is the basic idea of HJT to 'fix' the entries that are not genuine??
  #19  
Old 23rd Mar 2009, 11:45
New Member Group
 
Yes and No,

Do you have itunes installed? If so I reckon 'bobs yer uncle' to the ipod services and I would leave them alone. Something needs to be watching for when you plug in your mp3 player if you have one.

I'd say the 'no files' are duff but if there is a guy here who can give you the full gen on your entries I'd wait a little while. HJT shows services and the like that are loaded in to memory some are required some are not but you must not delete stuff just because you think you don't use it.

The site where you got HJT from do analyse logs for people if you wanted a quick response, but if it's working at the mo just see how you get on.
  #20  
Old 23rd Mar 2009, 11:47
New Member Group
 
Just thought I'd add that I think the log looks reasonably healthy. Some people with serious malware problems have lists as long as your arm from HJT.
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