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  #1  
Old 25-04-2008, 04:45 PM
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Cant install windows updates!!


im really really really stuck and in a big big pickel!

for some reason my pc cant install windows updates i hav about 97 updates ready to be installed but they wont!
help me! =(

ok so im running on xp Home edition service pack 2
when i click to update them it works and then comes up with a box saying "the following updates could not be installed"
and its all of them! mostly KB****** things

any help at all its apreciated!
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  #2  
Old 25-04-2008, 04:54 PM
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Cant install windows updates!!


have you tried going to Start> All Programs> Microsoft Update> and manually doing it?
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Last edited by kanoakavirus : 25-04-2008 at 04:56 PM.
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  #3  
Old 25-04-2008, 04:56 PM
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Cant install windows updates!!


yeah =(
it will install and say done but then goes the following updates where not installed so it lies! there not done! =(

Last edited by craiig : 25-04-2008 at 04:59 PM.
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  #4  
Old 25-04-2008, 05:03 PM
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Cant install windows updates!!


Tried turning your comp of via the "Turn of" to install updates?
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  #5  
Old 25-04-2008, 05:09 PM
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Cant install windows updates!!


Are you using a legit version of Windows ?
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  #6  
Old 25-04-2008, 05:28 PM
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Cant install windows updates!!


i dont think so (oem) i built the pc
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  #7  
Old 25-04-2008, 05:52 PM
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Cant install windows updates!!


When you built the pc did you buy a fresh copy of windows xp?
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Old 25-04-2008, 06:07 PM
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Cant install windows updates!!


Do you know if you have Security Update for Microsoft XML Core Services 4 0 in the queue?
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  #9  
Old 25-04-2008, 08:26 PM
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Cant install windows updates!!


yes fresh! and dunno

Last edited by craiig : 25-04-2008 at 08:27 PM.
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Old 27-04-2008, 08:11 PM
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Cant install windows updates!!


Maybe if you just install a couple at atime instead of doing the all at once.This has happened to me before.Install the .Net framework updates then try again.
This is a vague solution I know but Im pretty sure once a particular update is installed all the others will then work.
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  #11  
Old 28-04-2008, 10:45 AM
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Cant install windows updates!!


i tried .Net framework and it still didnt =(
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Old 28-04-2008, 10:50 AM
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Cant install windows updates!!


Well Service Pack 3 will be released tomorrow and will contain all the updates so you could download and install that and hope it fixes the problem.
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Old 28-04-2008, 11:23 AM
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Cant install windows updates!!


i found somthing that might be the problem... when i click on my computer
local Disk (C:) is highlighted blue - i lclick on it and...
7e3592a585e5a82bd52e0d2f923bb1 this is also highlighted blue - i click on it
update is highlighted blue i click on it
i get 3 files in it all highlighted blue
first one... update.exe first windows service pack setup Microsft corporation
if i click on it an erro box comes up saying "Setup could not find the update.inf
file needed to update you system." (and its a picture of a computer monitor and tower {monitor on tower} with a box open)
second file is.... updspapi.dll 6.2.29.0 windows servicing setup API
if i click on it it asks me to open with a programe
(its a picture of a green cog and orange cog on a A4 paper with the top right corner bend in)
lastly.. wpdinstallutil.dll
if i click on it it asks me to open with a programe
(its a picture of a green cog and orange cog on a A4 paper with the top right corner bend in)
any help?
(sorry for posting this on another thread/ topic i had 2 tabs open and posted on wrong one)
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Old 28-04-2008, 02:19 PM
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Cant install windows updates!!


Post a HJT log so we can have a quick look.
Download and rename <Link hidden. Register for free to see this link!> (HJT)
  • Double-click on HJTInstall.
  • Click on the Install button.
  • It will automatically place HJT in C:\Program Files\TrendMicro\HijackThis\HijackThis.exe
  • Upon install, HijackThis should open for you.
    • Close HijackThis and rename it.
    • Go to C:\Program Files\Trend Micro\HijackThis.exe
    • Right click on HijackThis.exe and select Rename
    • Type in sniper.exe and press Enter
    • Right-click on sniper.exe and select Send To > Desktop (create shortcut)
  • From the desktop open Hijackthis.
  • If using Windows Vista, Right-click and Run As Administrator
  • Click on Do a system scan and save a log file
  • Hijackthis will scan and then a log will open in notepad.
  • Copy and then paste the entire contents of the log in your post.
    • Do not have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.
Note: Although we have renamed Hijackthis to sniper, we will still refer to it as Hijackthis or HJT.
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  #15  
Old 28-04-2008, 04:09 PM
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Cant install windows updates!!


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 17:08:29, on 28/04/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0013)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ASUS\Ai Suite\AiNap\AiNap.exe
C:\Program Files\ASUS\Ai Suite\AiGear3\CpuPowerMonitor.exe
C:\WINDOWS\CTHELPER.EXE
C:\WINDOWS\system32\CTXFIHLP.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\SYSTEM32\CTXFISPI.EXE
C:\Program Files\Razer\DeathAdder\razerhid.exe
C:\Program Files\USB2.0 2MP UVC Camera\Monitor.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\Google Updater\GoogleUpdater.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcAppFlt. exe
C:\Program Files\Razer\DeathAdder\razertra.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\Razer\DeathAdder\razerofa.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcIp.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\PnkBstrB.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\Program Files\Trend Micro\HijackThis\sniper.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = <Link hidden. Register for free to see this link!>
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = <Link hidden. Register for free to see this link!>
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = <Link hidden. Register for free to see this link!>
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = <Link hidden. Register for free to see this link!>
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = <Link hidden. Register for free to see this link!>
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = *.local
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\s wg.dll
O3 - Toolbar: (no name) - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - (no file)
O4 - HKLM\..\Run: [Ai Nap] "C:\Program Files\ASUS\Ai Suite\AiNap\AiNap.exe"
O4 - HKLM\..\Run: [CPU Power Monitor] "C:\Program Files\ASUS\Ai Suite\AiGear3\CpuPowerMonitor.exe"
O4 - HKLM\..\Run: [Cpu Level Up help] C:\Program Files\ASUS\Ai Suite\CpuLevelUpHelp.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [CTxfiHlp] CTXFIHLP.EXE
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [DeathAdder] C:\Program Files\Razer\DeathAdder\razerhid.exe
O4 - HKLM\..\Run: [CAMONITOR] C:\Program Files\USB2.0 2MP UVC Camera\Monitor.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe
O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - <Link hidden. Register for free to see this link!>
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - <Link hidden. Register for free to see this link!>
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: ForceWare Intelligent Application Manager (IAM) - Unknown owner - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcAppFlt. exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: ForceWare IP service (nSvcIp) - Unknown owner - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcIp.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
O23 - Service: PnkBstrB - Unknown owner - C:\WINDOWS\system32\PnkBstrB.exe
--
End of file - 8103 bytes
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