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Default Cant install windows updates!!

i tried .Net framework and it still didnt =(...


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  #11  
Old 28th Apr 2008, 03:45
Member Group
 
Posts: 131
Default Cant install windows updates!!

i tried .Net framework and it still didnt =(
  #12  
Old 28th Apr 2008, 03:50
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Skill Level: Intermediate
Posts: 731
Default Cant install windows updates!!

Well Service Pack 3 will be released tomorrow and will contain all the updates so you could download and install that and hope it fixes the problem.
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  #13  
Old 28th Apr 2008, 04:23
Member Group
 
Posts: 131
Default Cant install windows updates!!

i found somthing that might be the problem... when i click on my computer
local Disk (C:) is highlighted blue - i lclick on it and...
7e3592a585e5a82bd52e0d2f923bb1 this is also highlighted blue - i click on it
update is highlighted blue i click on it
i get 3 files in it all highlighted blue
first one... update.exe first windows service pack setup Microsft corporation
if i click on it an erro box comes up saying "Setup could not find the update.inf
file needed to update you system." (and its a picture of a computer monitor and tower {monitor on tower} with a box open)
second file is.... updspapi.dll 6.2.29.0 windows servicing setup API
if i click on it it asks me to open with a programe
(its a picture of a green cog and orange cog on a A4 paper with the top right corner bend in)
lastly.. wpdinstallutil.dll
if i click on it it asks me to open with a programe
(its a picture of a green cog and orange cog on a A4 paper with the top right corner bend in)
any help?
(sorry for posting this on another thread/ topic i had 2 tabs open and posted on wrong one)
  #14  
Old 28th Apr 2008, 07:19
Moderator Group
 
Skill Level: Advanced
Posts: 7,136
Default Cant install windows updates!!

Post a HJT log so we can have a quick look.
Download and rename HijackThis (HJT)
  • Double-click on HJTInstall.
  • Click on the Install button.
  • It will automatically place HJT in C:\Program Files\TrendMicro\HijackThis\HijackThis.exe
  • Upon install, HijackThis should open for you.
    • Close HijackThis and rename it.
    • Go to C:\Program Files\Trend Micro\HijackThis.exe
    • Right click on HijackThis.exe and select Rename
    • Type in sniper.exe and press Enter
    • Right-click on sniper.exe and select Send To > Desktop (create shortcut)
  • From the desktop open Hijackthis.
  • If using Windows Vista, Right-click and Run As Administrator
  • Click on Do a system scan and save a log file
  • Hijackthis will scan and then a log will open in notepad.
  • Copy and then paste the entire contents of the log in your post.
    • Do not have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.
Note: Although we have renamed Hijackthis to sniper, we will still refer to it as Hijackthis or HJT.
__________________

  #15  
Old 28th Apr 2008, 09:09
Member Group
 
Posts: 131
Default Cant install windows updates!!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 17:08:29, on 28/04/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0013)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ASUS\Ai Suite\AiNap\AiNap.exe
C:\Program Files\ASUS\Ai Suite\AiGear3\CpuPowerMonitor.exe
C:\WINDOWS\CTHELPER.EXE
C:\WINDOWS\system32\CTXFIHLP.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\SYSTEM32\CTXFISPI.EXE
C:\Program Files\Razer\DeathAdder\razerhid.exe
C:\Program Files\USB2.0 2MP UVC Camera\Monitor.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\Google Updater\GoogleUpdater.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcAppFlt. exe
C:\Program Files\Razer\DeathAdder\razertra.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\Razer\DeathAdder\razerofa.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcIp.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\PnkBstrB.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\Program Files\Trend Micro\HijackThis\sniper.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = *.local
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\s wg.dll
O3 - Toolbar: (no name) - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - (no file)
O4 - HKLM\..\Run: [Ai Nap] "C:\Program Files\ASUS\Ai Suite\AiNap\AiNap.exe"
O4 - HKLM\..\Run: [CPU Power Monitor] "C:\Program Files\ASUS\Ai Suite\AiGear3\CpuPowerMonitor.exe"
O4 - HKLM\..\Run: [Cpu Level Up help] C:\Program Files\ASUS\Ai Suite\CpuLevelUpHelp.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [CTxfiHlp] CTXFIHLP.EXE
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [DeathAdder] C:\Program Files\Razer\DeathAdder\razerhid.exe
O4 - HKLM\..\Run: [CAMONITOR] C:\Program Files\USB2.0 2MP UVC Camera\Monitor.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe
O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1006.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/wind...?1203890483671
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: ForceWare Intelligent Application Manager (IAM) - Unknown owner - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcAppFlt. exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: ForceWare IP service (nSvcIp) - Unknown owner - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcIp.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
O23 - Service: PnkBstrB - Unknown owner - C:\WINDOWS\system32\PnkBstrB.exe
--
End of file - 8103 bytes
  #16  
Old 28th Apr 2008, 09:29
Moderator Group
 
Skill Level: Advanced
Posts: 7,136
Default Cant install windows updates!!

I don't see any malware but there are a few things to fix.

Have you tried turning off the NVIDIA Firewall to install the updates? Maybe even turn off the AVG antivirus and try that way also.


Open Hijackthis and select Do a system scan only.

Place a check mark next to the following entries: (if there)
  • O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
  • O3 - Toolbar: (no name) - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - (no file)
Important: Close all windows except for Hijackthis and then click Fix checked.

Exit Hijackthis.

----------

Your Java is out of date.
Older versions of Java have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version(s) of Java components and update.

Step 1 - Get the new version
  • Go to the Sun Java Download Page
  • On the Sun Java page scroll to the 5th download. Java Runtime Environment (JRE) 6 Update 6
  • Click the button and choose the options.
    • Platform Windows
    • Language English
    • Next place a check mark in the box to agree to the License Agreement.
  • "I agree to the Java SE Runtime Environment 6 License Agreement"
  • Click Continue
  • Click on the link to download Windows Offline Installation and save to your desktop.
  • Then from your desktop double-click on jre-6u6-windowsi586-p.exe to install the newest version.
  • Follow the prompts to complete the installation.
Step 2 - Remove old version(s)
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel > Add/Remove programs and remove all older versions of Java.
    • Uninstall Java (TM) 6 Update 5 and any other old versions.
  • Do not remove Java 6 Update 6
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each old Java version.
  • Restart your computer once all Java components are removed.
Step 3 - Remove old folder(s)
  • Double click My Computer on the desktop, Locate this folder: C:\Program Files\Java
  • Open the Java folder and delete any subfolders except the jre1.6.0_06 folder which was just created by the newest Java installation.
__________________

  #17  
Old 28th Apr 2008, 10:30
Member Group
 
Posts: 131
Default Cant install windows updates!!

done, but still cant do windows updates =S
thanks for helping me get java up to date thou (Y)
  #18  
Old 30th Apr 2008, 09:04
Member Group
 
Posts: 131
Default Cant install windows updates!!

Im really puzzeled to why this isnt working.
are there any other surgestions? at all?
really need ur help =(

one thing i hav done which i didnt think was relevent....

my oem windows xp home edition disk, i hav used it on my brothers desktop, but used his product key, so i have only used the disk for the "download" and "instalation" and i dont think this has anything to do with it, but u guys know more ;) so any clue?
  #19  
Old 30th Apr 2008, 11:57
Moderator Group
 
Skill Level: Advanced
Posts: 7,136
Default Cant install windows updates!!

You can't use the same product key on two computers.

Please do the following:

1. Download this diagnostics tool MGADiag.exe and save this to your Desktop.
2. Double-click on MGADiag.exe and click Continue
3. When the program has finished, click on Copy
4. Post the results in your next reply.
__________________

  #20  
Old 30th Apr 2008, 13:44
Member Group
 
Skill Level: Intermediate
Posts: 37
Default Cant install windows updates!!

try this http://support.microsoft.com/kb/943144
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