[moyra]

hi evilfantasy. have you any more ideas on how to fix this problem or what may be wrong.

[moyra]

hello is anyone there?

[evilfantasy]

Go here. http://support.microsoft.com/kb/315265

Scroll down a little to Manual Steps to run chkdsk.

[moyra]

hello
i am still experiencing the same problems and i have downloaded so many things that i have probably made matters worse. i have kaspersky but ran an on-line scan anyway, it found 2 viruses and 10 files infected. my own kaspersky detects nothing. another scan told me i had trojan downloader swf.gida.a but can not find a fix for that. i feel like i am running around in circles haha.
please help... sorry i posted twice already had a slap on the wrist for that

[evilfantasy]

I wish you would have saved the kaspersky log.

Run a scan with the Panda ActiveScan online scanner.

• Once you are on the Panda site click the Scan your PC now button.
• A new window will open.
• Enter your Country
• Enter your State/Province
• Enter your e-mail address.
• Select either Home User or Company
• Click the big Free Online Scan button
  • If it wants to install an ActiveX component allow it.
  • It will start downloading the files it requires for the scan.
  • It will then install any definitions needed.
  • Note: This may take several minutes.
• When update is complete, click on My Computer to start the scan.
  • This scan can take a very long time.
  • Please do not click anything in the scan window until it is complete.
• Once the scan completes, if anything malicious is detected, click the See report button.
• Click the Save report button and save the Activescan.txt to a convenient location such as the Desktop.
• Exit out of Panda Active Scan.
• Post the contents of the ActiveScan report in the next reply.

You will see the option to Disinfect my PC on the green button in the bottom of the window. You are given the option to pay for everything to be removed. Panda will not remove tracking cookies, but it will remove virus and trojans. There is no need to pay to remove any of these, they can be removed with free programs. Again, you DO NOT need to pay. It is of however your choice.


Next post add
ActiveScan report

[moyra]

i did save the online kaspersky report. it is rather long do i post it in here

[moyra]

i back did the panda scan here are the results

Incident Status Location
Adware:adware/outerinfo Not disinfected Windows Registry
Spyware:Cookie/7search Not disinfected C:\Documents and Settings\moyra\Cookies\moyra@7search[2].txt
Spyware:Cookie/888 Not disinfected C:\Documents and Settings\moyra\Cookies\moyra@888[1].txt
Spyware:Cookie/YieldManager Not disinfected C:\Documents and Settings\moyra\Cookies\moyra@ad.yieldmanager[1].txt
Spyware:Cookie/Adrevolver Not disinfected C:\Documents and Settings\moyra\Cookies\moyra@adrevolver[1].txt
Spyware:Cookie/PointRoll Not disinfected C:\Documents and Settings\moyra\Cookies\moyra@ads.pointroll[1].txt
Spyware:Cookie/Adtech Not disinfected C:\Documents and Settings\moyra\Cookies\moyra@adtech[1].txt
Spyware:Cookie/Advertising Not disinfected C:\Documents and Settings\moyra\Cookies\moyra@advertising[1].txt
Spyware:Cookie/Atlas DMT Not disinfected C:\Documents and Settings\moyra\Cookies\moyra@atdmt[2].txt
Spyware:Cookie/Bluestreak Not disinfected C:\Documents and Settings\moyra\Cookies\moyra@bluestreak[1].txt
Spyware:Cookie/Serving-sys Not disinfected C:\Documents and Settings\moyra\Cookies\moyra@bs.serving-sys[1].txt
Spyware:Cookie/BurstNet Not disinfected C:\Documents and Settings\moyra\Cookies\moyra@burstnet[1].txt
Spyware:Cookie/Casalemedia Not disinfected C:\Documents and Settings\moyra\Cookies\moyra@casalemedia[1].txt
Spyware:Cookie/Cd Freaks Not disinfected C:\Documents and Settings\moyra\Cookies\moyra@cdfreaks[2].txt
Spyware:Cookie/Clickbank Not disinfected C:\Documents and Settings\moyra\Cookies\moyra@clickbank[2].txt
Spyware:Cookie/Cd Freaks Not disinfected C:\Documents and Settings\moyra\Cookies\moyra@club.cdfreaks[2].txt
Spyware:Cookie/Doubleclick Not disinfected C:\Documents and Settings\moyra\Cookies\moyra@doubleclick[1].txt
Spyware:Cookie/FastClick Not disinfected C:\Documents and Settings\moyra\Cookies\moyra@fastclick[2].txt
Spyware:Cookie/HotLog Not disinfected C:\Documents and Settings\moyra\Cookies\moyra@hotlog[1].txt
Spyware:Cookie/Mediaplex Not disinfected C:\Documents and Settings\moyra\Cookies\moyra@mediaplex[1].txt
Spyware:Cookie/Overture Not disinfected C:\Documents and Settings\moyra\Cookies\moyra@overture[2].txt
Spyware:Cookie/Hitbox Not disinfected C:\Documents and Settings\moyra\Cookies\moyra@phg.hitbox[1].txt
Spyware:Cookie/QuestionMarket Not disinfected C:\Documents and Settings\moyra\Cookies\moyra@questionmarket[2].txt
Spyware:Cookie/RealMedia Not disinfected C:\Documents and Settings\moyra\Cookies\moyra@realmedia[1].txt
Spyware:Cookie/Server.iad.Liveperson Not disinfected C:\Documents and Settings\moyra\Cookies\moyra@server.iad.liveperson[1].txt
Spyware:Cookie/Serving-sys Not disinfected C:\Documents and Settings\moyra\Cookies\moyra@serving-sys[2].txt
Spyware:Cookie/Statcounter Not disinfected C:\Documents and Settings\moyra\Cookies\moyra@statcounter[2].txt
Spyware:Cookie/WebtrendsLive Not disinfected C:\Documents and Settings\moyra\Cookies\moyra@statse.webtrendslive[1].txt
Spyware:Cookie/Tribalfusion Not disinfected C:\Documents and Settings\moyra\Cookies\moyra@tribalfusion[1].txt
Spyware:Cookie/Zedo Not disinfected C:\Documents and Settings\moyra\Cookies\moyra@zedo[1].txt
Potentially unwanted tool:Application/Processor Not disinfected C:\RECYCLER\S-1-5-21-436374069-764733703-839522115-1004\Dc2\Process.exe
Virus:Trj/Rebooter.J Disinfected C:\RECYCLER\S-1-5-21-436374069-764733703-839522115-1004\Dc2\Reboot.exe
Potentially unwanted tool:Application/SuperFast Not disinfected C:\RECYCLER\S-1-5-21-436374069-764733703-839522115-1004\Dc2\restart.exe
Potentially unwanted tool:Application/NirCmd.A Not disinfected C:\RECYCLER\S-1-5-21-436374069-764733703-839522115-1004\Dc3.exe[nircmd.com]
Potentially unwanted tool:Application/NirCmd.A Not disinfected C:\RECYCLER\S-1-5-21-436374069-764733703-839522115-1004\Dc3.exe[nircmd.cfexe]
Potentially unwanted tool:Application/NirCmd.A Not disinfected C:\WINDOWS\NirCmd.exe
Adware:Adware/SaveNow Not disinfected Local Folders\Inbox\Emailing: BitLord_1.1.exe\BitLord_1.1.exe

[moyra]

i did a disk check, it took ages but it found a lot of problems and fixed them but it didnt fix any of the problems i am having. i just notice that i have the safely remove hardware icon in the task bar and as i do not have any external drives connected i thought i would click on it and see what it was. the programs it has come up with is my c drive and dvd drive ?