[hayley]

hi i need a little help i have had a laptop for about 12 months it is an acer and the last couple of munths it will freeze and come up with a blue screen and i have just got a desktop acer had it for 2-3 days and that has started doing the same thing can anyone help please as acer said if they find it is a software problem i am going to get charged so i dont know to send them both away or not?

the error messege is

Stop ox000000ae coxc0000005, oxbf9d6o1c
0xa8dfaa74, 0x00000000 do7vid.d77-address bf9d601c at bf9d5000, date stamp 43ba6a7a beginning dump of physical memory

Physical memory dump complete

Contact

[evilfantasy]

Start with doing spyware and virus scans on both of them.

[hayley]

hi i have done and they have come back with all fine