[trevy3]

Oi,

Nos últimos dias a minha impressora programa foi removido do meu PC. Eu tenho um Dell, o Windows XP. Quando tento adicionar a impressora, a mensagem aparece dizendo "operação não pôde ser concluída. Serviço Spooler de impressão não funcionar ". Eu estava sem um Anti Vírus de uma semana ou assim quando o meu AVG expirou, mas hoje tem instalado últimas AVG aditamento.

Pode alguém por favor informe quanto às melhores medidas a tomar?

[trevy3]

Informações adicionais para o meu primeiro post.

Aqui está o meu Log, se isso ajuda, também tenho notado que tenho spoolerlogs um arquivo no meu CDrive. Não tenho certeza se apenas para delet-lo ou não. Como você verá a partir de baixo tenho CCleaner instalado e pode executar uma pesquisa, mas não tenho certeza Registro as entradas que a correção.

Logfile do HijackThis v1.99.1
Scan guardado em 22:28, em 2009/04/25
Plataforma: Windows XP SP3 (WinNT 5/01/2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16827)
Executando processos:
C: \ WINDOWS \ System32 \ smss.exe
C: \ WINDOWS \ system32 \ winlogon.exe
C: \ WINDOWS \ system32 \ Services.exe
C: \ WINDOWS \ system32 \ lsass.exe
C: \ WINDOWS \ system32 \ svchost.exe
C: \ WINDOWS \ System32 \ svchost.exe
C: \ WINDOWS \ system32 \ svchost.exe
C: \ PROGRA ~ 1 \ common ~ 1 \ AOL \ ACS \ AOLacsd.exe
C: \ Program Files \ Common Files \ Apple \ Mobile Device Support \ bin \ AppleMobileDeviceService.exe
C: \ PROGRA ~ 1 \ AVG \ AVG8 \ avgwdsvc.exe
C: \ Program Files \ Bonjour \ mDNSResponder.exe
C: \ WINDOWS \ system32 \ PnkBstrA.exe
C: \ WINDOWS \ system32 \ svchost.exe
C: \ WINDOWS \ Explorer.EXE
C: \ PROGRA ~ 1 \ AVG \ AVG8 \ avgrsx.exe
C: \ PROGRA ~ 1 \ AVG \ AVG8 \ avgnsx.exe
C: \ WINDOWS \ ehome \ ehtray.exe
C: \ WINDOWS \ system32 \ hkcmd.exe
C: \ WINDOWS \ system32 \ igfxpers.exe
C: \ Program Files \ Intel \ Modem Event Monitor \ IntelMEM.exe
C: \ Program Files \ CyberLink \ PowerDVD \ DVDLauncher.exe
C: \ PROGRA ~ 1 \ common ~ 1 \ AOL \ AOLSPY ~ 1 \ AOLSP Scheduler.exe
C: \ WINDOWS \ system32 \ dla \ tfswctrl.exe
C: \ PROGRA ~ 1 \ MYWEBS ~ 1 \ bar \ 1.bin \ m3SrchMn.exe
C: \ PROGRA ~ 1 \ MYWEBS ~ 1 \ bar \ 1.bin \ mwsoemon.exe
C: \ WINDOWS \ PixArt \ PAC7302 \ Monitor.exe
C: \ PROGRA ~ 1 \ AVG \ AVG8 \ avgtray.exe
C: \ WINDOWS \ system32 \ ctfmon.exe
C: \ Program Files \ Google \ GoogleToolbarNotifier \ GoogleToolbarNo tifier.exe
C: \ Program Files \ Messenger \ msmsgs.exe
C: \ Documents and Settings \ Mateus \ Local Settings \ Application Data \ Google \ Update \ GoogleUpdate.exe
C: \ WINDOWS \ eHome \ ehmsas.exe
C: \ Arquivos de Programas \ Belkin \ F5D7050 USB \ Wireless Utility \ Belkinwcui.exe
C: \ Program Files \ Kodak \ Kodak EasyShare software \ bin \ EasyShare.exe
C: \ WINDOWS \ System32 \ svchost.exe
C: \ Program Files \ Google \ Caixa de pesquisa rápida \ GoogleQuickSearchBox.exe
C: \ WINDOWS \ system32 \ msiexec.exe
C: \ Arquivos de Programas \ Internet Explorer \ iexplore.exe
C: \ Program Files \ Java \ jre6 \ bin \ jqs.exe
C: \ Program Files \ HijackThis \ HijackThis.exe
R1 - HKCU \ Software \ Microsoft \ Internet Explorer \ Main, Search Bar = http://www.yahoo.com/search/ie.html
R1 - HKLM \ Software \ Microsoft \ Internet Explorer \ Main, Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU \ Software \ Microsoft \ Internet Connection Wizard, ShellNext = http://www.tiscali.co.uk/dell
R1 - HKCU \ Software \ Microsoft \ Windows \ CurrentVersion \ Int ernet Settings, ProxyOverride = *. local
R3 - URLSearchHook: (no name) - (00A6FAF6-072E-44cf-8957-5838F569A31D) - C: \ Program Files \ MyWebSearch \ SrchAstt \ 1.bin \ MWSSRCAS.DLL
O2 - BHO: MyWebSearch Search Assistant BHO - (00A6FAF1-072E-44cf-8957-5838F569A31D) - C: \ Program Files \ MyWebSearch \ SrchAstt \ 1.bin \ MWSSRCAS.DLL
O2 - BHO: Adobe PDF Reader Link Helper - (06849E9F-C8D7-4D59-B87D-784B7D6BE0B3) - C: \ Arquivos de Programas \ Adobe \ Acrobat 7.0 \ ActiveX \ AcroIEHelper.dll
O2 - BHO: mwsBar BHO - (07B18EA1-A523-4961-B6BB-170DE4475CCA) - C: \ Program Files \ MyWebSearch \ bar \ 1.bin \ MWSBAR.DLL
O2 - BHO: RealPlayer Download e Record Plugin para o Internet Explorer - (3049C3E9-B461-4BC5-8870-4C09146192CA) - C: \ Program Files \ Real \ RealPlayer \ rpbrowserrecordplugin.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - (3CA2F312-6F6E-4B53-A66E-4E65E497C8C0) - C: \ Program Files \ AVG \ AVG8 \ avgssie.dll
O2 - BHO: Google Toolbar Helper - (AA58ED58-01DD-4d91-8333-CF10577473F7) - C: \ Program Files \ Google \ Google Toolbar \ GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - (AF69DE43-7D58-4638-B6FA-CE66B5AD205D) - C: \ Program Files \ Google \ GoogleToolbarNotifier \ 5.1.1309.3572 \ s wg.dll
O2 - BHO: Google Dictionary Compression sdch - (C84D72FE-E17D-4195-BB24-76C02E2E7C4E) - C: \ Program Files \ Google \ Google Toolbar \ Componente \ fastsearch_A8904FB862BD9564.dll
O2 - BHO: Java (tm) Plug-In 2 SSV Helper - (DBC80044-A445-435b-BC74-9C25C1C588A9) - C: \ Program Files \ Java \ jre6 \ bin \ jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - (E7E6F031-17CE-4C07-BC86-EABFE594F69C) - C: \ Program Files \ Java \ jre6 \ lib \ implantar \ jqs \ IE \ jqs_plugin.dll
O2 - BHO: EpsonToolBandKicker Class - (E99421FB-68DD-40F0-B4AC-B7027CAE2F1A) - C: \ Program Files \ EPSON \ EPSON Web-To-Page \ EPSON Web-To-Page.dll
O3 - Toolbar: EPSON Web-To-Page - (EE5D279F-081B-4404-994D-C6B60AAEBA6D) - C: \ Program Files \ EPSON \ EPSON Web-To-Page \ EPSON Web-To-Page.dll
O3 - Toolbar: My Web Search - (07B18EA9-A523-4961-B6BB-170DE4475CCA) - C: \ Program Files \ MyWebSearch \ bar \ 1.bin \ MWSBAR.DLL
O3 - Toolbar: Google Toolbar - (2318C2B1-4965-11D4-9B18-009027A5CD4F) - C: \ Program Files \ Google \ Google Toolbar \ GoogleToolbar.dll
O4 - HKLM \ .. \ Run: [ehTray] C: \ WINDOWS \ ehome \ ehtray.exe
O4 - HKLM \ .. \ Run: [igfxtray] C: \ WINDOWS \ system32 \ igfxtray.exe
O4 - HKLM \ .. \ Run: [igfxhkcmd] C: \ WINDOWS \ system32 \ hkcmd.exe
O4 - HKLM \ .. \ Run: [igfxpers] C: \ WINDOWS \ system32 \ igfxpers.exe
O4 - HKLM \ .. \ Run: [IntelMeM] C: \ Program Files \ Intel \ Modem Event Monitor \ IntelMEM.exe
O4 - HKLM \ .. \ Run: [DVDLauncher] "C: \ Program Files \ CyberLink \ PowerDVD \ DVDLauncher.exe"
O4 - HKLM \ .. \ Run: [AOL Spyware Protection] "C: \ PROGRA ~ 1 \ common ~ 1 \ AOL \ AOLSPY ~ 1 \ AOLSP Scheduler.exe"
O4 - HKLM \ .. \ Run: [dla] C: \ WINDOWS \ system32 \ dla \ tfswctrl.exe
O4 - HKLM \ .. \ Run: [MSKDetectorExe] C: \ Program Files \ McAfee \ SpamKiller \ MSKDetct.exe / uninstall
O4 - HKLM \ .. \ Run: [My Web Search Bar Search Scope Monitor] "C: \ PROGRA ~ 1 \ MYWEBS ~ 1 \ bar \ 1.bin \ m3SrchMn.exe" / m = 2 / w
O4 - HKLM \ .. \ Run: [MyWebSearch Email Plugin] C: \ PROGRA ~ 1 \ MYWEBS ~ 1 \ bar \ 1.bin \ mwsoemon.exe
O4 - HKLM \ .. \ Run: [TkBellExe] "C: \ Program Files \ Common Files \ Real \ Update_OB \ realsched.exe"-osboot
O4 - HKLM \ .. \ Run: [PAC7302_Monitor] C: \ WINDOWS \ PixArt \ PAC7302 \ Monitor.exe
O4 - HKLM \ .. \ Run: [QuickTime Task] "C: \ Program Files \ QuickTime \ qttask.exe"-atboottime
O4 - HKLM \ .. \ Run: [AVG8_TRAY] C: \ PROGRA ~ 1 \ AVG \ AVG8 \ avgtray.exe
O4 - HKLM \ .. \ Run: [Caixa de pesquisa rápida do Google] "C: \ Program Files \ Google \ Caixa de pesquisa rápida \ GoogleQuickSearchBox.exe" / autorun
O4 - HKLM \ .. \ Run: [SunJavaUpdateSched] "C: \ Program Files \ Java \ jre6 \ bin \ jusched.exe"
O4 - HKCU \ .. \ Run: [ctfmon.exe] C: \ WINDOWS \ system32 \ ctfmon.exe
O4 - HKCU \ .. \ Run: [swg] C: \ Arquivos de Programas \ Google \ GoogleToolbarNotifier \ GoogleToolbarNo tifier.exe
O4 - HKCU \ .. \ Run: [MSMSGS] "C: \ Program Files \ Messenger \ msmsgs.exe" / background
O4 - HKCU \ .. \ Run: [Google Update] "C: \ Documents and Settings \ Mateus \ Local Settings \ Application Data \ Google \ Update \ GoogleUpdate.exe" / c
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C: \ Arquivos de Programas \ Adobe \ Acrobat 7.0 \ Reader \ reader_sl.exe
O4 - Global Startup: AOL 9.0 Bandeja Icon.lnk = C: \ Program Files \ AOL 9.0 \ aoltray.exe
O4 - Global Startup: Belkin Wireless USB Utility.lnk = C: \ Arquivos de Programas \ Belkin \ F5D7050 USB \ Wireless Utility \ Belkinwcui.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C: \ Program Files \ Kodak \ Kodak EasyShare software \ bin \ EasyShare.exe
O8 - Extra context menu item: & Search -- http://edits.mywebsearch.com/toolbar...tml?p=ZUfox000
O8 - Extra context menu item: E & xportar para o Microsoft Excel - res: / / C: \ PROGRA ~ 1 \ MICROS ~ 3 \ OFFICE11 \ EXCEL.EXE/3000
O9 - Extra button: Research - (92780B25-18CC-41C8-B9BE-3C9C571A8263) - C: \ PROGRA ~ 1 \ MICROS ~ 3 \ OFFICE11 \ REFIEBAR.DLL
O9 - Extra button: Real.com - (CD67F990-D8E9-11d2-98FE-00C0F0318AFE) - C: \ WINDOWS \ system32 \ Shdocvw.dll
O9 - Extra button: (no name) - (e2e2dd38-d088-4134-82b7-f2ba38496583) -% windir% \ Network Diagnostic \ xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @ Xpsp3res.dll, -20001 - (e2e2dd38-d088-4134-82b7-f2ba38496583) -% windir% \ Network Diagnostic \ xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - (FB5F1910-F110-11d2-BB9E-00C04F795683) - C: \ Program Files \ Messenger \ msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - (FB5F1910-F110-11d2-BB9E-00C04F795683) - C: \ Program Files \ Messenger \ msmsgs.exe
O10 - Unknown file em Winsock LSP: C: \ Program Files \ bonjour \ mdnsnsp.dll
O10 - Unknown file em Winsock LSP: c: \ windows \ system32 \ lspanj.dll
O11 - Options group: [INTERNATIONAL] International *
Ø15 - Trusted Zone: http://www.google.co.uk
O16 - DPF: (0CCA191D-13A6-4E29-B746-314DEE697D83) (Facebook Photo Uploader 5 Control) -- http://upload.facebook.com/controls/...oUploader5.cab
O16 - DPF: (67DABFBF-D0AB-41FA-9C46-CC0F21721616) (DivXBrowserPlugin Object) -- http://download.divx.com/player/DivXBrowserPlugin.cab
O16 - DPF: (8AD9C840-044E-11D1-B3E9-00805F499D93) (Java Runtime Environment 1.6.0) -- http://dl8-cdn-09.sun.com/s/ESD7/JSC...ws-i586-jc.cab
O16 - DPF: (CE3409C4-9E26-83E4-4F8E-778498F9E7B4) (PB_Uploader Classe) -- http://static.photobox.co.uk/sg/common/uploader_uni.cab
O16 - DPF: (D821DC4A-0814-435E-9820-661C543A4679) (CRLDownloadWrapper Classe) -- http://drmlicense.one.microsoft.com/.../en/crlocx.ocx
O17 - HKLM \ System \ CCS \ Services \ Tcpip \ .. \ (BC155C00-7F4F-434b-81E3-B5C6A78351F9): NameServer = 192.168.0.1
O18 - Protocol: linkscanner - (F274614C-63F8-47D5-A4D1-FBDDE494F8D1) - C: \ Program Files \ AVG \ AVG8 \ avgpp.dll
O18 - Protocol: skype4com - (FFC8B962-9B40-4DFF-9458-1830C7DD7F5D) - C: \ PROGRA ~ 1 \ common ~ 1 \ Skype \ SKYPE4 ~ 1.DLL
O18 - Filter: application / x-internet-signup - (A173B69A-1F9B-4823-9FDA-412F641E65D6) - C: \ Program Files \ Tiscali \ Internet Tiscali \ dlls \ tiscalifilter.dll
O18 - Filter: x-sdch - (B1759355-3EEC-4C1E-B0F1-B719FE26E377) - C: \ Program Files \ Google \ Google Toolbar \ Componente \ fastsearch_A8904FB862BD9564.dll
O20 - Winlogon Notify:! SASWinLogon - C: \ Program Files \ SUPERAntiSpyware \ SASWINLO.DLL
O20 - Winlogon Notify: avgrsstarter - C: \ WINDOWS \ SYSTEM32 \ avgrsstx.dll
O20 - Winlogon Notify: dimsntfy -% SystemRoot% \ System32 \ dimsntfy.dll (file missing)
O20 - Winlogon Notify: igfxcui - C: \ WINDOWS \ SYSTEM32 \ igfxdev.dll
O20 - Winlogon Notify: WgaLogon - C: \ WINDOWS \ system32 \ WgaLogon.dll
O21 - SSODL: WPDShServiceObj - (AAA288BA-9A4C-45B0-95D7-94D524869DB5) - C: \ WINDOWS \ system32 \ WPDShServiceObj.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C: \ PROGRA ~ 1 \ common ~ 1 \ AOL \ ACS \ AOLacsd.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C: \ Program Files \ Common Files \ Apple \ Mobile Device Support \ bin \ AppleMobileDeviceService.exe
O23 - Service: AVG Free8 Watchdog (avg8wd) - AVG Technologies CZ, sro - C: \ PROGRA ~ 1 \ AVG \ AVG8 \ avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C: \ Program Files \ Bonjour \ mDNSResponder.exe
O23 - Service: DSBrokerService - Unknown owner - C: \ Program Files \ DellSupport \ brkrsvc.exe
O23 - Service: Google Updater Software (gusvc) - Google - C: \ Program Files \ Google \ Common \ Google Updater \ GoogleUpdaterService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Unknown owner - C: \ Program Files \ Java \ jre6 \ bin \ jqs.exe "-service-config" C: \ Program Files \ Java \ jre6 \ lib \ implantar \ jqs \ jqs.conf (arquivo ausente)
O23 - Service: Intel NCS NetService (NetSvc) - Intel (R) Corporation - C: \ Program Files \ Intel \ PROSetWired \ NCS \ Sync \ Netsvc.exe
O23 - Service: PnkBstrA - Unknown owner - C: \ WINDOWS \ system32 \ PnkBstrA.exe

[mctw]

se você não tivesse antivírus para uma semana ou assim que poderia ser um vírus, mas im a pessoa errada para perguntar sobre isso.

vá em painel de controle, ferramentas administrativas, serviços. desloque-se até encontrar imprimir spool. o seu estatuto deve ser iniciado, e seu tipo de inicialização automática. se não o seu, clique duas vezes nele para mudá-la. você poderá ter de reiniciar para que isso tenha efeito, sorry, i cant lembro

MCTW

[trevy3]

Tentei o que você avisou, mas infelizmente ainda está em estado Automática do padrão, que é ok, mas o mantém sob a outra coluna afastarnos começaram a opção.

Eu fui ao Serviço e alterado no que a 'começou' um par de vezes e reiniciado, mas o problema ainda está lá, ele começou a passar da categoria.

Não tem certeza do que fazer em todos.

Além disso, desde o problema surgiu, quando eu começar o meu computador eu recebo a mensagem da Microsoft.

'Spooler Subsystem App encontrou um problema e precisa ser fechado "Deseja enviar relatório de erro ou não enviar.

Por favor! Ajuda!